I was trying to credit an invoice that was inadvertently underpaid by .60 and
ran into a lot of trouble.
What I did was:
1. On the invoice put a refund of .60.
* Verified that the credit showed in the bank account page in GNUCash
(lowering the balance by .60)
* Saw that it rasied (not lowered) A/R by .60.
2. Created a new income account: Charge Off
* Entered a transaction to reduce A/R by .60 and income by .60.
* All good so far.
3. Credited the check to the invoices for which it covered, including the
.60 in the amount.
4. Everything balances
* Except the customer A/R report still shows they owe us .60 as the
refund added an entry increasing the customer A/R balance.
How do I reduce the customer amount owing by the .60?
Any help would be greatly appreciated!
Mark Seeba
Streamwrite
Latest News: http://streamwrite.com/blog/
Direct: 510-923-9210
Fax: 510-420-4970
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www.streamwrite.com<http://www.streamwrite.com>
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