Samantha, OK. Please do it when running GnuCash from Powershell with the --log gnc.scm=debug option and paste in the resulting gnucash.trace.XXXXXX.log.
Regards, John Ralls > On Aug 12, 2020, at 6:54 AM, Samantha Payn <saman...@boorertranslations.com> > wrote: > > John, I am so sorry, I have slightly misled you. It is the "Fetch Rate" > button which returns the error message. I only use Gnucash for my business > accounts and have no need of the "Get Quotes" button. >> On 11 August 2020 18:54 John Ralls < jra...@ceridwen.us> wrote: >> >> >> Samantha, >> >> Sorry, I lost that in the ensuing conversation about how to work Powershell >> and got hung up on the previous no Get Rate button issue. >> >> The Fetch Rate and Get Quotes buttons work a bit differently from each >> other: The first looks only at the currencies involved in the transaction >> you're entering and the latter tries to retrieve rates for all of the >> currencies in your book. Can you try the Fetch Rate button? You can do that >> most easily by editing the rate on a foreign currency split. (Open a foreign >> currency transaction, put it in split view, select a split in the "other" >> currency, right-click and pick Edit Exchange Rate from the context menu. >> Note that which currency is the "other" one depends on which account you >> started the transaction from so it might be GBP if you created the >> transaction starting from an account denominated in, say, EUR.) >> >> Please run from the PowerShell command line with the --log gnc.scm=debug >> option as before, try both a Fetch Rate and a Get Quotes and paste in the >> contents of the resulting log file. >> >> Regards, >> John Ralls >> >>> On Aug 11, 2020, at 5:00 AM, Samantha Payn < >>> saman...@boorertranslations.com> wrote: >>> >>> I'm afraid the problem has not been solved. >>> The Get Quotes button does light up (as I mentioned in an email to the list >>> just after I first reported the problem), but when I click it I get an >>> error window that says: "There was a system error while retrieving the >>> price quotes". >>> Thank you for your persisitance and continued support. >>> Samantha >>>> On 11 August 2020 00:51 John Ralls < jra...@ceridwen.us> wrote: >>>> >>>> >>>> Good. It succeeded in finding Finance::Quote from the command line. That >>>> should be sufficient to enable the Fetch Rate button. Was it enabled? >>>> >>>> Regards, >>>> John Ralls >>>> >>>>> On Aug 10, 2020, at 12:06 PM, Samantha Payn < >>>>> saman...@boorertranslations.com> wrote: >>>>> >>>>> Hi John >>>>> I did what you suggest and this is what I got: >>>>> >>>>> PS C:\Users\User> Get-Content >>>>> $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log >>>>> * 11:46:06 DEBUG <gnc.scm> rpt-subdir=gnucash/reports/standard >>>>> * 11:46:06 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/standard >>>>> * 11:46:06 DEBUG <gnc.scm> dir-files=(view-column trial-balance >>>>> transaction taxinvoice register reconcile-report receivables receipt >>>>> price-scatter portfolio payables owner-report new-owner-report new-aging >>>>> net-charts lot-viewer job-report invoice income-statement >>>>> income-gst-statement general-ledger general-journal equity-statement >>>>> dashboard customer-summary category-barchart cashflow-barchart cash-flow >>>>> budget budget-income-statement budget-flow budget-barchart >>>>> budget-balance-sheet balsheet-pnl balsheet-eg balance-sheet >>>>> balance-forecast advanced-portfolio account-summary account-piecharts) >>>>> * 11:46:07 DEBUG <gnc.scm> rpt-subdir=gnucash/reports/example >>>>> * 11:46:07 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/example >>>>> * 11:46:07 DEBUG <gnc.scm> dir-files=(welcome-to-gnucash sample-graphs >>>>> hello-world daily-reports average-balance) >>>>> * 11:46:07 DEBUG <gnc.scm> rpt-subdir=gnucash/reports/locale-specific/us >>>>> * 11:46:07 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/reports/locale-specific/us >>>>> * 11:46:07 DEBUG <gnc.scm> dir-files=(taxtxf) >>>>> * 11:46:07 DEBUG <gnc.scm> rpt-subdir=gnucash/report/stylesheets >>>>> * 11:46:07 DEBUG <gnc.scm> mod-dir=C:\Program Files >>>>> (x86)\gnucash\share/guile/site/2.2\gnucash/report/stylesheets >>>>> * 11:46:07 DEBUG <gnc.scm> dir-files=(plain head-or-tail footer css) >>>>> * 11:46:10 DEBUG <gnc.scm> gnc:fq-check-sources results: (1.49 adig aex >>>>> aiahk alphavantage amfiindia asegr asx aufunds australia bamosz bet >>>>> bmonesbittburns bourso bse bsero canada canadamutual citywire cominvest >>>>> cse deka dutch dwsfunds europe fetch_live_currencies fidelity >>>>> fidelity_direct fidelityfixed financecanada finanzpartner finland fool >>>>> france ftfunds ftportfolios ftportfolios_direct fundlibrary goldmoney >>>>> greece hex hu hufund hungary hustock iexcloud indiamutual >>>>> known_currencies lerevenu maninv morningstar morningstarau morningstarch >>>>> morningstarjp mstaruk nasdaq nyse nz nzx platinum romania seb_funds >>>>> sixfunds sixshares stockhousecanada_fund tdefunds tdwaterhouse tiaacref >>>>> tnetuk troweprice troweprice_direct trustnet tsp tsx uk_unit_trusts >>>>> ukfunds unionfunds usa usfedbonds vanguard vwd yahoo_json yahoo_yql za >>>>> za_unittrusts) >>>>> * 11:46:10 MESSG <gnc.scm> Found Finance::Quote version 1.49 >>>>> PS C:\Users\User> >>>>> >>>>> Cheers >>>>> Samantha >>>>>> On 10 August 2020 16:37 John Ralls < jra...@ceridwen.us> wrote: >>>>>> >>>>>> >>>>>>> On Aug 10, 2020, at 6:16 AM, Frank H. Ellenberger < >>>>>>> frank.h.ellenber...@gmail.com> wrote: >>>>>>> >>>>>>> Samanta, >>>>>>> >>>>>>> Am 10.08.20 um 12:53 schrieb Samantha Payn: >>>>>>>> But you lost me at the next bit. >>>>>>>> >>>>>>>> PS C:\Users\User> Get-ChildItem -Path >>>>>>>> $Env:USERPROFILE\AppData\Local\Temp -filter gnucash.trace.* | >>>>>>>> Sort-Object -Property Date >>>>>>>> Directory: C:\Users\User\AppData\Local\Temp >>>>>>>> Mode LastWriteTime Length Name >>>>>>>> ---- ------------- ------ ---- >>>>>>>> -a---- 05/08/2020 11:18 1576 gnucash.trace.WQ4HO0.log >>>>>>>> -a---- 10/08/2020 11:46 2448 gnucash.trace.VEQEP0.log >>>>>>>> -a---- 04/08/2020 15:12 0 gnucash.trace.SH4XO0.log >>>>>>>> -a---- 04/08/2020 12:26 0 gnucash.trace.ZJ8NO0.log >>>>>>>> -a---- 08/08/2020 12:54 0 gnucash.trace.XLZHO0.log >>>>>>>> -a---- 07/08/2020 13:19 196 gnucash.trace.WZBOO0.log >>>>>>>> -a---- 07/08/2020 08:23 0 gnucash.trace.DSTNO0.log >>>>>>>> -a---- 07/08/2020 08:38 265 gnucash.trace.AH40O0.log >>>>>>>> -a---- 08/08/2020 13:33 0 gnucash.trace.4DLHO0.log >>>>>>>> -a---- 05/08/2020 10:02 0 gnucash.trace.QBQJO0.log >>>>>>>> -a---- 08/08/2020 14:46 3615 gnucash.trace.NZUWO0.log >>>>>>>> -a---- 07/08/2020 15:58 20233 gnucash.trace.GFEZO0.log >>>>>>>> PS C:\Users\User> >>>>>>>> Where do I substitute the most recent file name from my listing? Which >>>>>>>> listing? >>>>>>>> Awaiting further guidance and thanks again. >>>>>>>> Samantha >>>>>>> In this case it is the 2nd: gnucash.trace.VEQEP0.log created 10/08/2020 >>>>>>> 11:46 >>>>>> Samantha, >>>>>> >>>>>> Specifically, run >>>>>> Get-Content $Env:USERPROFILE\AppData\Local\Temp\gnucash.trace.VEQEP0.log >>>>>> >>>>>> and paste the results into a reply. >>>>>> >>>>>> Regards, >>>>>> John Ralls _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
