I just had exactly the same issue! John Ralls and Alan Holmes provided me with answers.

Essentially it is because your installation doesn't seem to have 'cleaned' the path when it installed the version you are using, afaics. I was using an earlier version of GnuCash for quite a while before it happened.

In the end I made sure I had a 'good' backup of the data and then uninstalled GC, using, in my case, an uninstall app., not the MS version, which removed all the entrails. I then made sure the backup was still there and installed the latest version of GC. I only seemed to have lost a few entries.

It worked for me, I don't understand why the issues arose after I had been using GC for months.

Barry

On 26/03/2021 04:50, Tom wrote:



-----Original Message-----
From: Tom [mailto:pen...@iinet.net.au]
Sent: Friday, 26 March 2021 11:03 AM
To: 'mailto:gnucash-user-ow...@gnucash.org'
Subject: Problem booting software

When I try to launch gnucash I receive the attached error message.
I am running:
        Gnucash v 4.4 however the problem started after I downloaded v4.3
        Windows 10.0.1 Build 19041.
If I repeatable press OK the program eventually boots and operates well.

Any suggestions of how to fix this annoyance?

Tom Hoffman


-----Original Message-----
From: gnucash-user
[mailto:gnucash-user-bounces+pentom=iinet.net...@gnucash.org] On Behalf Of
gnucash-user-ow...@gnucash.org
Sent: Thursday, 25 March 2021 6:59 PM
To: pen...@iinet.net.au
Subject: Request to mailing list gnucash-user rejected

Your request to the gnucash-user mailing list

     Posting of your message titled "Help"

has been rejected by the list moderator.  The moderator gave the following
reason for rejecting your request:

"Write something more useful, because you are going to have to provide a lot
more information before you can get an answer. Something more descriptive
than "help" as the title, because it looks like spam. Then tell us what OS
you are using and what the error actually says, because there is no image
with this email."

Any questions or comments should be directed to the list administrator
at:

     gnucash-user-ow...@gnucash.org



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