Message: 1 Date: Wed, 11 Aug 2021 08:53:14 -0700 From: Vinayak Vatsal <vat...@mac.com> To: gnucash-user@gnucash.org Subject: [GNC] Balance not updating Message-ID: <435ff31b-9eb2-4c06-90e3-51b6d8081...@mac.com> Content-Type: text/plain; charset=utf-8
Hello, I have recently encountered the following problem: Importing OFX transactions into one of my credit card accounts results in an error, where the correct credit or withdrawal is shown, but the balance column just comes up as zero. This is a recent thing, and I suspect it has something to do with the fact that the credit card was recently issued (the old one expired) and there?s a new ID number somewhere that is confusing. I tried things like changing the account ID to some random value and reimporting, and also just importing a CSV file with the same data, but the problem persists. I can manually enter transactions without any problem. Any ideas how to fix this? Thank you. Nike Hi Nike, I'm not sure I understand your problem, but maybe your transactions are being imported into a different account than you are expecting. If you go into Tools, "Import Map Editor", and select "Online", you can see the accounts that you have previously selected to match the bank id's in your .ofx files. If you delete the incorrect match, your next ofx import will ask you to select the matching account again. If I'm not understanding your problem, perhaps a partial screen dump would help us understand? Regards, Chris Good _______________________________________________ gnucash-user mailing list gnucash-user@gnucash.org To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user If you are using Nabble or Gmane, please see https://wiki.gnucash.org/wiki/Mailing_Lists for more information. ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
