I think I may have found the issue. In the preferences, there was a check mark
under "invoices", "Process payment on posting". I removed it and created a new
invoice and it stayed UNPAID. When I went to process a payment for it, it
showed up in the documents! Even though it is quite frustrating that my window
does not look the same or includes the same information as in the manual, I am
glad I figured it out!Now I am not sure I can fix the previous one that did not
link to the payment though, but I'll try.ThanksAlex T.
On Saturday, August 14, 2021, 06:42:41 PM EDT, Jim DeLaHunt
<[email protected]> wrote:
On 2021-08-14 14:12, alex tutwiler via gnucash-user wrote:
> Hi,
> I read the manual on how to create an invoice, post it, and then process a
> payment against it, but I have two issues with this process:
> - When I post an invoice, it automatically shows as PAID, before I can
> process a payment for it.- When I try to process a payment for a specific
> invoice, I do not have the option in the pop up window to select an invoice
> for that payment. Here is what the pop up window looks like:
>
>
> No invoice shows under document. And there is no invoice ID selection field.
> I just updated the software version to 4.6, and that did not help any.What am
> I doing wrong?Thanks in advance!Alex T.
Alex:
I use the invoices feature of GnuCash, but I haven't logged a payment in
a while, so I forget the details.
However, in your screen grab, the UI says, "You must select a company
for payment processing". There is a "Partner" section, with a pull-down
menu "Customer". What happens when you try to select the customer to
whom you sent the invoice in that "Customer" menu?
It is strange that the UI uses three different words — "Partner",
"Customer", and "Company" — to refer to what I think is the same concept.
Best regards,
—Jim DeLaHunt
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