Steve,
I forgot to mention that you have to log into your CITI account online and 
select user profile, more settings, add desktop apps, add access.  This gives 
you a ten-minute window to complete your setup.  After setup, it did not show 
that I had access in this window, but today it does show Quicken Windows has 
access (not GNU Cash, but they don't show anything other than Quicken because 
that access is what GNU uses.)


Thank You,
Gyle McCollam

Gyle McCollam

609.680.2326                     Mobile

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>           email

________________________________
From: gnucash-user <gnucash-user-bounces+gylemc=gmail....@gnucash.org> on 
behalf of Steve Welch via gnucash-user <gnucash-user@gnucash.org>
Sent: Friday, October 8, 2021 8:57 PM
To: Gnucash-User <gnucash-user@gnucash.org>
Subject: [GNC] OFX - Citi Setup Trouble

Firstly, thanks to those who have offered advice already.  I am still trying to 
get my Citi credit card transactions to download and having no success.
I have tried what is in the Wiki, plus Colin’s suggestions and those posted 
previously by Nicholas Rood.  When I request the account list from within the 
wizard, this is the log I get:

20:41:41 Sending request...
20:41:41 Using GnuTLS default ciphers.
20:41:41 TLS: SSL-Ciphers negotiated: TLS1.2:ECDHE-RSA-AES-256-GCM:AEAD
20:41:41 Waiting for response...
20:41:41 Parsing response...
20:41:41 Status for signon request: General error (Code 2000, severity "ERROR")
Error other than those specified by the remaining error codes. (Note: Servers 
should provide a more specific error whenever possible. Error code 2000 should 
be reserved for cases in which a more specific code is not available.)
20:41:41 Status for account info request: General error (Code 2000, severity 
"ERROR")
Error other than those specified by the remaining error codes. (Note: Servers 
should provide a more specific error whenever possible. Error code 2000 should 
be reserved for cases in which a more specific code is not available.)
20:41:41 Received account (no bank code)/(no account number) ((no bank 
name)/(no account name))
20:41:41 Operation finished, you can now close this window.

I have checked and double checked the various fields but can find no typos, etc.
I am really at an impasse and about to give up.  Because we use our credit card 
for most transactions, not having a simple, seamless download is a dealbreaker 
for our financial software.

Any further ideas would be most welcome.

Steve
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