Normally the first transaction you would enter would be the payment, and then 
the refund later.

Assuming you have a payment to associate, first create a “bill”.  This is 
GnuCash-speak for an invoice received from a vendor.
Put in it what you need, then “Post” it.   

Now you can go to the account from which you paid the vendor and click on the 
transaction.  With the transaction selected go to Edit->Assign as Payment and 
you will have a pop-up to fill in.
That will include a place to type the vendor’s name.  Once everything is good 
with that window and you accept it, the transaction will be assigned.

For the refund, you do much the same thing, except when you open the “bill” you 
select “Credit Note” - near the top.  

> On Dec 12, 2021, at 10:06 AM, Dr. David Kirkby 
> <[email protected]> wrote:
> 
> I have entered a couple of transactions into GnuCash, and entered some
> vendors and customers. However, the transactions are not associated with
> any vendors, and I'm unsure how to do that, if it is possible - see
> screenshot
> <how-do-add-customer.PNG>_______________________________________________
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