Thanks for your advice

 

I did manage to import a partial QIF file of my records.  And so have now had a 
look at Gnucash.  At the moment I don’t think it is worth me moving from my 
Quicken XG2004 as Gnucash is not quite as good yet (can’t see how to import 
share prices and overall not as easy to use) but may come back to it when 
Quicken stops working.

 

Thanks for helping so quickly.

 

Robert Nock

01600 580807

 

From: David Carlson [mailto:[email protected]] 
Sent: 11 January 2022 01:21
To: [email protected]
Cc: Jean Laroche; [email protected]
Subject: Re: [GNC] Gnucash import QIF issue

 

When Gnucash crashes during an import the first thing to suspect is bad data in 
the import file.  GnuCash is very picky about date format and will crash if the 
date format in the import file doesn't match.   Next, it is well known that 
Quicken data does not always import cleanly, so it may help to start by 
importing a small chunk of data first into a disposable test Gnucash data file.

 

Good luck.

 

On Mon, Jan 10, 2022, 5:45 PM <[email protected]> wrote:

Trace files were just where the URL https://wiki.gnucash.org/wiki/Tracefile 
said they would be.  The datestamp is from the time I tried to import the QIF.

Pity, I hoped all the 'errors' and 'warns' in the files would help.

I will look at doing the stack_trace file tomorrow.

Robert Nock
01600 580807


-----Original Message-----
From: Jean Laroche [mailto:[email protected]] 
Sent: 10 January 2022 23:28
To: [email protected]
Cc: [email protected]
Subject: Re: [GNC] Gnucash import QIF issue

How did you create these traces?

They don't seem to indicate a crash. Did you get them right after the 
crash happened?

Jean

On 1/10/22 2:22 PM, [email protected] wrote:
> Thanks very much for your quick response and assistance.
>
> Tracefiles attached and hopefully these will help.
>
> Bearing in mind what it says about the difficulty in getting the Stack_Trace
> files I hope this will do but if you do need more then I will get them to
> you once you let me know.
>
> Using latest version of Gnucash downloaded this morning i.e. 4.9  on Windows
> 10 Home with all updates 19043.1415
>
> RAM 32GB
> Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz   3.50 GHz
>
> Robert Nock
> 01600 580807
>
> -----Original Message-----
> From: gnucash-user
> [mailto:gnucash-user-bounces+subscribe 
> <mailto:gnucash-user-bounces%2Bsubscribe> [email protected]] On Behalf 
> Of
> Jean L
> Sent: 10 January 2022 16:52
> To: [email protected]
> Subject: Re: [GNC] Gnucash import QIF issue
>
> Can you do a bit of debugging?
> https://wiki.gnucash.org/wiki/Stack_Trace
> https://wiki.gnucash.org/wiki/Tracefile
> That way we can get a chance to see where the crash happens. Another
> option is to send your qif file to one of us for us to repro the issue,
> but that's probably not something you want to do for privacy reasons.
>
> Jean
>
>
> On 1/10/2022 4:21 AM, [email protected] wrote:
>> I am trying to import a QIF file from Quicken XG 2004 for the UK.
>>
>>    
>>
>> Loading the file etc seems to be fine and I can get through all the option
>> windows.   It.
>>
>>    
>>
>> The import starts OK and gets about half way (having taken many minutes as
>> the QIF file is 11MB with transactions back decades) and then just closes
>> leaving no Gnucash window.
>>
>>    
>>
>> Restarting Gnucash just takes me back to the beginning option to import a
>> file etc.
>>
>>    
>>
>> Have tried twice and both times with same result though I have not
> actually
>> seen the moment the window closes.
>>
>>    
>>
>> Any ideas?  What can I do to work out what the problem is?
>>
>>    
>>
>> Thanks a lot,
>>
>>    
>>
>> Bob
>>
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