Yes, using a proper database for keeping track of equipment and RMA tracking
makes sense.

GnuCash can manage your invoicing, etc.

My wife wants to run the entire business from Excel, and in one
spreadsheet I think? Databases seem more proper to me :-)
YES! People seem to think a spreadsheet program is a be-all-end-all
application (ARG!). This is like tossing out your whole toolbox and buying a
Swiss Army Knife as a replacement. Would you actually do that?

Those of us who learned bookkeeping in the old pen and ink on paper days can easily see how a spreadsheet application could be used for double entry bookkeeping just substituting suitably arranged columns for the special lined accounting paper that we used to use. Simply point out to somebody who suggests this that by far the greatest number of errors were transcription errors during posting.

If the want the familiar format in which they used to enter transactions, tell them to choose "journal view" to enter transactions AND POSTING IS AUTOMATIC (and error free).

BUT -- gnucash is just an accounting package. It is NOT a complete "business system". THAT would have other parts to it, payroll and HR, inventory, point of sales, etc. If an integrated business system, some of these components would send "feeds" to other parts (automation of data from one of these affecting another part  --- POS records the sale of something and tells inventory to adjust for widget sold and accounting to enter the transaction.

If you need these other parts of your business system, you'll need other applications, databases, etc.

Michael D Novack

PS --- you should NOT be surprised that the free software community has not (yet) constructed a general purpose "business system". THAT would be an enormous undertaking. Some elements of business systems are common to all (general ledger -- that's what gnucash is) but many are not. Payroll/HR is only if there are employees (and a sole proprietorship or partnership might not). Billable hours relevant to a professional services business but not inventory, and vice versa for a retail store. In other words, a complete "general purpose" business system would have to have lots of parts NOT relevant to most of its users.

Many/most of the commercial offerings are specialized.


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