Richard, If GNC 4.11 is already installed and still not running then it is worth reviewing if anything has popped up in any of those three protection categories -- Ransomware Protection, Tamper Protection or Controlled folder access -- to double check. Navigate to following on Win 11 and review each entry listed there, specifically any related to GNC: Settings --> Privacy & Security --> Windows Security --> Virus & threat protection --> Virus & threat protection settings --> Manage Settings --> Controlled folder access --> Manage Controlled folder access --> Block History
If nothing related to GNC is there then this is what I recommend: Uninstall 4.9 version of GNC using uninstall option of the Windows and then rename existing directories if they exist to move them out of the harm's way. Some of these directories contain your customization (like reports) so you may want to keep track of what got renamed to what so you can undo and set it back to as it was. The folders that you want to rename are: "C:\Users\<user name you are logged in as>\AppData\Roaming\GnuCash" "C:\Users\<user name you are logged in as>\aqbanking" "C:\Program Files (x86)\gnucash" Install GNC 4.11 and then tell the protection sub-systems to let it pass "as-is". To do so add an exception to "Allow an app through Controlled Folder access" list for GNC binary. Do this for sure as I have it set as such. Navigate to: Settings --> Privacy & Security --> Windows Security --> Virus & threat protection --> Virus & threat protection settings --> Manage Settings --> Controlled folder access --> Manage Controlled folder access --> Allow an app through Controlled folder Access And add the executable by clicking on the "+ Add an allowed app" button followed by "Browse all app" selection from drop down and then navigating to gnucash.exe binary located in "C:\Program Files (x86)\gnucash\bin" folder and clicking "Open" button on the lower right corner. Make sure you have clicked on gnucash.exe executable (the one with gnucash icon) before (de-)pressing on the "Open" button. Just to rule out contents of the folders where GNC gets installed, add the root folder exclusion to the list of virus scanning exception list. To do so go to: Settings --> Privacy & Security --> Windows Security --> Virus & threat protection --> Virus & threat protection settings --> Exclusion --> Add or remove exclusions And add folder to the list by clicking the "+ Add an exclusion" button followed by "Folder" selection from drop down and then navigating to "C:\Program Files (x86)\gnucash\" folder and then clicking "Select Folder" button in lower right corner. Let us see if this bears any fruits on getting GNC 4.11 working on your Windows 11. Kalpesh... -----Original Message----- From: Richard Clarkson <[email protected]> Sent: Monday, September 12, 2022 2:17 PM To: 'Kalpesh Patel' <[email protected]> Cc: [email protected] Subject: RE: Opening Gnucash Kalpesh I haven't enabled Ransomware Protection, Tamper Protection or Controlled folder access. Just looking in to installing gdb so I can obtain the stack trace. Thank you for that suggestion. Richard -----Original Message----- From: Kalpesh Patel <[email protected]> Sent: 12 September 2022 17:17 To: [email protected] Cc: [email protected] Subject: Re: Opening Gnucash I have a feeling that those higher version of GNC are silently crashing due to improper permission on a file somewhere. Do you know if you have enabled the Ransomware Protection, Tamper Protection or Controlled folder access feature in Windows 11? They tend to sometimes cause these sort of silent error that might be experienced. If you are up to it, might be worth following steps in https://wiki.gnucash.org/wiki/Stack_Trace which might have traces of GNC failures if GNC is at fault. To capture good deal of debug info, add --debug switch to GNC as part of the gdb call. ---------------------------------------------------------------------- Message: 1 Date: Sun, 11 Sep 2022 23:35:53 +0100 From: "Richard Clarkson" <[email protected]> To: "'Greg Feneis'" <[email protected]>, <[email protected]> Subject: Re: [GNC] Opening Gnucash Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii" Greg Thank you! As I mentioned GnuCash 4.9, Windows 11 (64 bit). Have tried opening from apps, from shortcut, directly from the GnuCash.exe in bin. I cannot open GnuCash from any version higher than 4.9. I see a circle for a few seconds while windows is try to open GnuCash and then nothing. I've tried opening from PowerShell too. Is there any way of seeing where the exe is getting stuck or if something is missing or if I need to update anything? I'm either go to have to stay on 4.9 or change to another program. Thanks you for your help. RIchard -----Original Message----- From: gnucash-user <[email protected]> On Behalf Of Greg Feneis Sent: 11 September 2022 14:59 To: [email protected] Subject: Re: [GNC] Opening Gnucash Richard, You may want to provide a few more details. Perhaps mention the version of GnuCash you're using, which OS you're using. How do you open GnuCash, by starting the application or by clicking on a saved file? And so on. Kind regards, Greg Feneis _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
