On 1/3/23 2:43 PM, Dr. David Kirkby wrote:
Unless I am mistaken, it is not easy to delete transactions when using the
business features. I don't think one can simply delete a transaction and it
goes away.

You can't delete invoices, but you can remove their entries in your books by un-posting.

You can then re-use those invoices by assigning them to another Customer and/or changing the invoice number and other details. (date, line items, terms, etc.)

It would be helpful if the manual had a section on how to edit transactions
that used the business features. My experience tends to be

* Unpost
* Edit
* Post

That's the correct procedure for posted invoices/bills and should be covered in the documentation.

* Struggle to find how to mark the invoice as paid. *This part is tricky!*

Where are you struggling?

When viewing the invoice click the Pay Invoice button on the toolbar, or use Business > Customer > Process Payment...

If you've already manually entered a payment transaction, or imported it, then right-click the transaction and choose "Assign as payment"

All of those methods get you to the Process Payment window.

1. Search & Select the customer
2. Select the invoice(s) being paid
3. Edit the amount paid if different than the outstanding balance (auto-filled by GnuCash for you)
4. Confirm the date.
5. Enter notes if needed
6. Assign the Transfer account. (usually matches the payment method: cash, undeposited funds, bank, etc.)

If you have pre-payments or previous over-payments retained, then select them also in step 2 above to offset the invoices accordingly.

If you have a more complicated payment transaction, similar to the one you describe with a bank fee, perform the above steps, then edit the payment transaction directly in the register to reflect the fee and reduce the amount that ended up in your hands.

Most cases will be as simple as 'Process Payment' on a one-to-one basis of payments-invoices.

I did originally have this person as a customer and used the business
features. But I think yourself and others pointed out that Accounts Payable
or Accounts Receivable are really designed for when offers or receives
credit, not where the payment is settled at the time of purchase or sale.

Generally true, but as noted then and in my previous reply here, there may be good reasons to keep them as a Customer and use the Business Features. Also as noted, you'll have to weigh that for yourself. And that consideration I offered was specific to people you pay, not necessarily people who pay you. For example, it may not be worth the trouble to treat your corner gas station as a vendor if you pay them each fill-up, even for a company vehicle, but it might well be worth it to treat a pre-paying customer, as a customer with invoices, statements, etc. Only you will know what works best for you. There are no hard and fast rules, outside of what your lawyer & CPA tell you.

As an illustration, a business I used to work for had a point of sale system that captured name, address & phone number for each sale. This was because usually, those customers were having some item delivered, or wanted us to retain a purchase history for them. But there were plenty of 'cash sales' (even paid by credit card) for small parts or one-off purchases where the customer was not interested in giving such info. We still entered an invoice in the point of sale system because it adjusted our inventory, but the 'customer' on those invoices was literally "CASH SALE" with the store address and phone number.

There were also cases of 'cash sale' repair payments. Those were done with a paper receipt book and entered as an aggregate for the day, not even individual transactions. (the sales from the POS system were also entered as a daily summary in the books, not as individual transactions - the systems were separate entirely.)

As I wrote, it's unlikely that I will keep this person as a regular
customer. However, there are a few vendors I use on a regular basis that I
don't have credit facilities with, but which it might be beneficial to keep
a record of what I spend with them.

Is it possible to add a company as a customer or vendor, but then pay them
directly, without the transactions going through Accounts Receivable or
Accounts Payable?

You can, but then there's little or no point to having them as a Vendor. The associated built-in reports or other features aren't cognizant of manual transactions.

You can still get something like a 'Vendor Report', but you'll have to finagle that from other existing reports on your own. (the Transaction Report comes to mind)

Think of it this way:

You can do everything manually the old-school way.

You can optionally use some built-in functionality to reduce workload and for added convenience in the case of Payables & Receivables.

Where you draw that line is up to you, and may involve simple trial, error, time, and experience.

Regards,
Adrien

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