Based upon your answers, here is what I would suggest:

  1.  When you go to add a new account - give it a nice bright unique color.  
Now when the new account comes up - it will be easily distinguishable.  If you 
still don't see the new account - do item 2.
  2.  Download the latest version of the program and overwrite the version on 
your machine.  Once it is completed, now try adding a new account.  It is 
possible that the version you have on your machine may have somehow been 
corrupted and getting the latest (or a new version) can alleviate the issue.

Ken


From: Gyle McCollam <gmccol...@live.com>
Sent: Saturday, February 4, 2023 11:28 AM
To: Ken Pyzik <py...@outlook.com>; gnucash-user@gnucash.org
Subject: Re: Adding new accounts


  1.  It brings up the dialogue to set up the new account.  It lets me enter 
all the information and when I click on OK the dialogue goes away and no new 
account is set up.
  2.  No I don't have a large number of account, but I thought of that as well.
  3.  We think alike as I tried entering a new transaction and that work fine.
  4.  I also tried rebooting my PC, but that didn't work either.


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>           email

________________________________
From: Ken Pyzik <py...@outlook.com<mailto:py...@outlook.com>>
Sent: Saturday, February 4, 2023 2:13 PM
To: Gyle McCollam <gmccol...@live.com<mailto:gmccol...@live.com>>; 
gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org> 
<gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org>>
Subject: RE: Adding new accounts

Without having any additional information, I going to make some assumptions.

1.  I am going to assume that you have already tried the Actions>>New Accounts 
menu item and it does not work
2.  That you have tried any other methods to add new accounts and they have not 
worked either

Based upon that -- I them would ask a few questions:

1. What happens when you click on the menu -- Actions - New account menu item?  
Does the program just sit there -- does it give an error?  This would be good 
information to know to help you diagnose the issue.

2.  Is there some theoretical limit on the number of accounts you can have -- 
and have you reached that limit?  My gut tells me that if there is some limit 
-- it is probably very high and therefore you probably have not reached it -- 
but this is just a guess on my part.

3.  Finally, that last thing I would ask is -- is your file locked or in some 
sort of "read-only" mode where you cannot edit it?  If this is true, you would 
not be able to add any transactions either -- so if you can add transactions to 
your existing accounts -- this is probably not the solution either -- but it is 
worth a try to ask.

Look these items over -- and let us know any additional information to help you 
diagnose the issue.

Ken



-----Original Message-----
From: gnucash-user 
<gnucash-user-bounces+pyz01=outlook....@gnucash.org<mailto:gnucash-user-bounces+pyz01=outlook....@gnucash.org>>
 On Behalf Of Gyle McCollam
Sent: Saturday, February 4, 2023 11:02 AM
To: gnucash-user@gnucash.org<mailto:gnucash-user@gnucash.org>
Subject: [GNC] Adding new accounts

I want to change my account structure.  I currently have an annuity, but I want 
to set up subaccounts for the original opening balance and the deferred income. 
 Gnucash will not let me set up subaccounts, in fact, it will not let me set up 
ANY new accounts!  I have tried closing and reopening Gnucash, but that doesn't 
help.  Any sugestions?


Thank You,

Gyle McCollam

Gyle McCollam

gmccol...@live.com<mailto:gmccol...@gyleshomes.com>           email
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