Hi John,

Every transaction is big enough to equal more than one cent. And the dong cash 
register starts with an ATM withdrawal of 2 million dong. 

In the Price Database, which I was not familiar with before, I see three 
entries, two of which are at zero value. The Account Summary now shows 
"₫540,780.00 $0.00" but the transactions do usually have dollar equivalent 
values: When I look at my Food account I see that the most recent transactions 
were worth $1.18, $0.25, and $38.53. But I notice one transaction from the 
19th, a split transaction where the Food component came out to zero and the 
number fields are simply blank on that line, not with zeroes shown. The other 
parts of the transaction were $6.19 spent from Assets:Cash:vn dong balanced 
against $3.18 spent on Expenses:Health, so the transaction obviously does not 
balance. When I go to the blank line for Expenses:Food and click on Jump, 
nothing happens. But when I go to the Cash:vn dong account and find that 
transaction, I see an amount for the food component, 549,000 dong, which was 
missing in the Food account.

This is confusing. I hope my file is not corrupted, since my financial data is 
important to me. And it's strange that even after I created a second dong cash 
account to test, the new account had the same exact problems.

Be Well,
 
Scott
<<<< Scott Ellsworth || +1 (775) 386-2519 >>>>

----- Original message -----
From: john <[email protected]>
To: Scott Ellsworth <[email protected]>
Cc: GnuCash user forum <[email protected]>
Subject: Re: [GNC] strange lack of exchange rates in a new currency cash account
Date: Friday, July 21, 2023 23:24

Scott,

Did you perhaps get the balance to  2M VND in small increments so that the USD 
value of every transaction rounded to $0.00? That would have prevented the 
price from being recorded, resulting in the symptoms you describe. If you've 
been trying to use VND for several days you can look at the price database 
entries to see if any of the earlier transactions recorded prices.

Regards,
John Ralls

> On Jul 21, 2023, at 01:14, Scott Ellsworth <[email protected]> wrote:
> 
> Another strange thing: It might be starting to work normally now: I just 
> entered a couple of transactions and accidentally entered the exchange rate 
> as 23,600 instead of 1/23,6000. Now it's starting to show the dollar 
> equivalent on the Account Summary, even after I went back and corrected the 
> exchange rate on those two transactions. I'm not sure if it's fixed, but at 
> least for right now it appears to be working normally again.
> 
> Be Well,
> 
> Scott
> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>>
> 
> ----- Original message -----
> From: Scott Ellsworth <[email protected]>
> To: [email protected]
> Subject: strange lack of exchange rates in a new currency cash account
> Date: Friday, July 21, 2023 15:06
> 
> Dear fellow Gnucash users,
> 
> I have a strange problem with a new currency account that I just added the 
> other day: I created a cash account for Vietnamese dong (VND), and somehow 
> it's not working with exchange rates. The two strange things I'm noticing are:
> 1. Every time I create a new transaction in this account, I have to type in 
> an exchange rate manually. (With other cash accounts (other than USD, my 
> default currency) an exchange rate always is remembered from earlier 
> transactions.)
> 2. On my Account Summary report, I see the new account, which I've named "vn 
> dong" and placed under Assets > Cash, and the number of dong that I have in 
> cash, but the US dollar equivalent always shows up as zero. (I use "Cash" as 
> a placeholder account, under which I have all my cash currencies including US 
> dollars, euros, Japanese yen, etc.) Right now, for example, it shows 
> "₫2,080,870.00   $0.00" but in dollars that should be about $88.
> 
> I thought maybe the new account was somehow corrupted, so I tried creating a 
> new one from scratch, but the same problem occurred again.
> 
> The one thing that is different about this currency compared to all others 
> for which I have cash accounts is that it's very tiny: It's about 23,600 dong 
> per US dollar. Is Gnucash not able to handle such extreme exchange rates?
> 
> Be Well,
> 
> Scott
> <<<< Scott Ellsworth || +1 (775) 386-2519 >>>>
> 
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