I'm not sure how you got to an 'edit payment' without first having a bill or invoice posted that the payment was applied to. It should only show that option if it has already been processed. Otherwise, it would say 'Assign as payment'.

Note, while you can certainly make manual transactions of bills, invoices and payments, the Business Features can't see them. They can only see what you process through them. That is, set up Vendors, Customers, enter Bills and Invoices, Post them, and Process Payment for them.

As far as GnuCash is concerned, anything done manually is like any other transaction. There is nothing special about it. It would no more be recognized as a bill, invoice, or payment than would any other random transaction.

Also in that screenshot, you entered a 'customer' called 'General Support' which shows no documents for them. (that is, you don't have posted and unpaid invoices for this 'General Support' customer.)

Perhaps read over the Tutorial & Concepts Guide concerning using the Business Features before proceeding.

Regards,
Adrien

On 11/20/23 5:17 PM, Mark at Lorimark wrote:
Ok, to get familiar, I went to 'edit a payment' (did not know that was there) and I got a pop-up payment editor with a message box reading;

"You have no valid 'post to' accounts.  Please create an account of type '' (double quotes with nothing in them)

(see attached)

~mark

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