Forgive the possibly silly question, but are you sure that the installation
completed successfully? Is that referenced library file in the folder?

On Mon, Dec 18, 2023 at 10:30 PM Paras Desai <desaipa...@outlook.com> wrote:

> Hello John
>
> Thanks for your revert.
>
> Please find attached the message screenshot.
>
> Hope it helps
>
> Thanks
> Paras
>
> Get Outlook for Android<https://aka.ms/AAb9ysg>
> ________________________________
> From: john <jra...@ceridwen.us>
> Sent: Tuesday, December 19, 2023 9:43:52 AM
> To: Paras Desai <desaipa...@outlook.com>
> Cc: gnucash-user@gnucash.org <gnucash-user@gnucash.org>
> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>
> Paras,
>
> Sorry, I misinterpreted
>
> I find a message about lock file stating gnu cash instance is already
> running
>
> That's normal after a crash, which prevents GnuCash removing the lock
> file. You can safely click "Open Anyway" in that case.
>
> If you get the entry point error again could you take a screenshot? I
> can't find any references to "xmllOFTPClose" in any of our dependencies nor
> does Google find it.
>
> Regards,
> John Ralls
>
>
>
>
> On Dec 18, 2023, at 17:57, Paras Desai <desaipa...@outlook.com> wrote:
>
> Hello John.
>
> Thanks for your reply
>
> I did that.
> Even  I restarted the computer.
>
> But the problem persists.
>
> Paras
>
> Get Outlook for Android<https://aka.ms/AAb9ysg>
> ________________________________
> From: john <jra...@ceridwen.us>
> Sent: Monday, December 18, 2023 9:24:14 PM
> To: Paras Desai <desaipa...@outlook.com>
> Cc: gnucash-user@gnucash.org <gnucash-user@gnucash.org>
> Subject: Re: [GNC] Gnu cash Version 5.5 error message
>
>
>
> > On Dec 17, 2023, at 21:36, Paras Desai <desaipa...@outlook.com> wrote:
> >
> > Hello sirs
> >
> > I tried to upgrade to latest version.
> >
> >
> > After it uninstalled old version and reinstalled successfully, and when
> I tried to run the following message appeared
> >
> >
> > [X]
> >
> > Gnucash.exe - Entry Point Not Found
> >
> > The procedure entry point xmllOFTPClose cloud not be located in the
> dynamic link library c: program files(x86)gnucash\bin\libxmlsec1.dll
> >
> >
> > When I tried to ignore this message and click ok, I find a message about
> lock file stating gnu cash instance is already running
> >
> > I am on windows 10
>
> Try killing the gnucash instance in Task Manager and restarting GnuCash
> 5.5. I hope that's a leftover from 5.4.
>
> Regards,
> John Ralls
>
>
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-- 
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rlo...@gmail.com
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