Note in the 2nd screenshot (of the register) that the 'type' column
shows a "?". That's not supposed to happen, and you aren't supposed to
be able to change it from the register.
I don't know exactly what caused it, but for sure, there are problems
with your Credit Note.
Normally, an invoice is a transaction affecting an Income account and
A/R. (an Asset account)
Dr. A/R
Cr. Income
A Credit Note is the same, but in reverse.
Dr. Income
Cr. A/R
But you show that your Credit Note is a debit to A/R which increases the
amount owed by the customer, rather than decreases it, and, the other
side of the transaction is another asset account. (which is fine, if you
record earnings between that other asset account and income as you do
work, and then when invoiced, reduced that 'accrued income' balanced
against A/R.) If you are employing an accrued work account, the Credit
Note should still just go directly from A/R to Income. (you aren't
adding back to work done that needs to be billed later)
First, I'd fix the Credit Note, then see if the error message persists.
Regards,
Adrien
On 2/23/24 2:08 PM, John Griessen via gnucash-user wrote:
Please note some transactions were not processed
Invalid Txn Type
The link goes to a transaction in receivables that was done as a credit
memo to reverse a mistaken bill to
a customer. Screenshots follow:
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