Murugan,

Thanks for the suggestions.  I tried them both and didn't make any progress.  Then I tried the obvious and opened the immediately preceding .gnucash file.  This file worked fine.  All I have to do is re-enter the entries I made, not a big project.

Abe

On 3/27/2024 14:57, Murugan Muruganandam wrote:
couple of trials you can do

1.
    check the last log file and open it and see if it is allowing you
    to enter , if so you have re enter the last bit of transactions
2.
    other way is, copy the file to a different directly in windows and
    try opening it




Saludos Cordiales


Murugan

------------------------------------------------------------------------
*From:* gnucash-user <gnucash-user-bounces+m.muruganandam=hotmail....@gnucash.org> on behalf of Abe Sternberg <abe.h.sternb...@gmail.com>
*Sent:* Wednesday, March 27, 2024 2:58 PM
*To:* adrien.montele...@lusfiber.net <adrien.montele...@lusfiber.net>; gnucash-u...@lists.gnucash.org <gnucash-u...@lists.gnucash.org>
*Subject:* Re: [GNC] Gnucash Frozen
Gnucash is 5.0 and Windows 11 Home, 23H2.  Single monitor and no "ghost"
monitor.

Do you think I should go back to an earlier file?
Abe

On 3/27/2024 12:52, Adrien Monteleone wrote:
> Anytime you have a problem, please report the GnuCash version and
> Operating System you are using.
>
> As for the issue at hand, my first guess is a hidden window has input
> control, but your OS allows you to scroll other 'background' windows.
> (I know MacOS and some Linux distributions can do this, not sure of
> Windows)
>
> How to discover if another GnuCash window/dialog has control, but is
> simply overlaid by the main window, or is otherwise hidden, will
> depend on your OS and setup. Another possibility, is if you are using
> multi-monitor setup, the other window could be on another monitor, or
> *think* it is on another monitor that isn't on/connected.
>
> Of course, all of the above is just a guess. We need more info.
>
> Regards,
> Adrien
>
> On 3/27/24 10:11 AM, Abe Sternberg wrote:
>> I've got myself into a pickle and have no idea how it happened or how
>> to fix it. Gnucash has one file for my non-profit and one for my
>> personal expenses.  The personal expenses file is working fine, my
>> non--profit displays correctly but will not take any input at all.
>>
>> The cursor moves up and down the register and that is all - no data
>> entry, none of the actions work, etc.
>>
>> Does anyone have any idea on what I did and how to fix it?
>
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