Thank you, Stan.
I found the problem. The window that pops up to create a new account,
was doing so on one of my monitors that was not powered-up. I just
discovered it today, having turned the monitor on for another reason,
earlier.
I've never directed the windows to come up on a different monitor, so it
never occurred to me to check.
Thank you for your kind response. Have a great day,
Gary
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