Thanks all - seems to be working now. Unsure what exactly fixed it! On Thu, 5 Dec 2024 at 19:34, John Ralls <[email protected]> wrote:
> Please remember to copy the list on all replies. Sorry for the dupe, I hit > send before following my own instructions. > > As I told Murugan, that’s not the problem, whatever is hanging GnuCash is > after the Finance::Quote check. If you don’t need online quotes you can go > ahead and abort the perl and F::Q install. > > Regards, > John Ralls > > > On Dec 5, 2024, at 11:26, James Lagan <[email protected]> wrote: > > I've installed PERL and now installing "Install ONline Price Retrieval > from GnuCash" (which is taking ages and not even complete yet) > > I'm not sure how as the C:\Strawberry\perl\site\lib\Finance isn't even > there yet but it is now working! > > On Thu, 5 Dec 2024 at 19:07, John Ralls <[email protected]> wrote: > >> Murugan, you’re chasing the wrong thing. GnuCash wasn’t able to load F::Q >> and reported that. Whatever’s hanging up is after that in the startup >> sequence. >> >> James, are you sure it’s hanging and not just taking a long time to load? >> Does it show 0 CPU usage in Task Manager? If so, look at the trace file >> (see https://wiki.gnucash.org/wiki/Tracefile) to see if there are any >> errors. If not, try running GnuCash from a command prompt with the —debug >> option, e.g. >> "C:\Program Files (x86)\gnucash\bin\gnucash" —debug >> After killing it look at the end of the trace file for that run to see >> what it was trying to do. >> >> Does it load your previous backup? >> >> Regards, >> John Ralls >> >> >> > On Dec 5, 2024, at 10:45, Murugan Mariappan <[email protected]> >> wrote: >> > >> > >> > Please download strawberry perl https://strawberryperl.com/ and >> install in default folders >> > >> > From your start program under GnuCash folder you click on "Install >> ONline Price Retrieval from GnuCash" it will run on a command prompt and >> once you see success message launch GNUcash >> > >> > >> > >> > >> > Saludos Cordiales >> > >> > >> > Murugan >> > >> > ________________________________ >> > From: James Lagan <[email protected]> >> > Sent: 05 December 2024 15:40 >> > To: Murugan Mariappan <[email protected]> >> > Subject: Re: [GNC] On the loading screen, it gets stuck on "Unable to >> load Finance::Quote." >> > >> > I don't have any folder called Strawberry on my C:\ Drive >> > >> > On Thu, 5 Dec 2024 at 18:38, Murugan Mariappan < >> [email protected]<mailto:[email protected]>> wrote: >> > C:\Strawberry\perl\site\lib\Finance >> > >> > >> > >> > >> > >> > Saludos Cordiales >> > >> > >> > Murugan >> > >> > ________________________________ >> > From: James Lagan <[email protected]<mailto:[email protected]>> >> > Sent: 05 December 2024 15:32 >> > To: Murugan Mariappan <[email protected]<mailto: >> [email protected]>> >> > Subject: Re: [GNC] On the loading screen, it gets stuck on "Unable to >> load Finance::Quote." >> > >> > Thank you for replying. >> > >> > Where is this folder located on Windows? >> > >> > Can't seem to find it easily. >> > >> > Many thanks, >> > >> > James >> > >> > On Thu, 5 Dec 2024 at 18:22, Murugan Mariappan < >> [email protected]<mailto:[email protected]>> wrote: >> > Can you remove the finance folder from the quote install and try >> installing again >> > >> > >> > >> > >> > >> > Saludos Cordiales >> > >> > >> > Murugan >> > >> > ________________________________ >> > From: gnucash-user <gnucash-user-bounces+m.muruganandam= >> [email protected]<mailto:[email protected]>> on behalf of >> James Lagan <[email protected]<mailto:[email protected]>> >> > Sent: 05 December 2024 14:47 >> > To: [email protected]<mailto:[email protected]> < >> [email protected]<mailto:[email protected]>> >> > Subject: [GNC] On the loading screen, it gets stuck on "Unable to load >> Finance::Quote." >> > >> > Dear GNUCash mailing list, >> > >> > I've been using GNUCash on Windows for years without any problems. >> > >> > I recently upgraded to the current version 5.9 and it has been fine. >> > >> > However, for no clear reason I can identify, it now doesn't load >> > >> > On the loading screen, it gets stuck on "Unable to load Finance::Quote." >> > >> > Any ideas about what might be wrong? >> > >> > Many thanks, >> > >> > James >> > _______________________________________________ >> > gnucash-user mailing list >> > [email protected]<mailto:[email protected]> >> > To update your subscription preferences or to unsubscribe: >> > >> https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flists.gnucash.org%2Fmailman%2Flistinfo%2Fgnucash-user&data=05%7C02%7C%7Cca4df774b9514d2da6c108dd15551d91%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638690177524411786%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xyFlbLSxDaU5OAN%2BPvkfGIw%2BcvgTMBRw8NOLy%2FxbmuY%3D&reserved=0 >> <https://lists.gnucash.org/mailman/listinfo/gnucash-user> >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> > _______________________________________________ >> > gnucash-user mailing list >> > [email protected] >> > To update your subscription preferences or to unsubscribe: >> > https://lists.gnucash.org/mailman/listinfo/gnucash-user >> > ----- >> > Please remember to CC this list on all your replies. >> > You can do this by using Reply-To-List or Reply-All. >> >> > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. 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