On 2025-06-10 09:20, Vik Sha via gnucash-user wrote: > Hello > I have been using Gnucash for the past three years and suddenly this morning, > I cannot access it and am unable to open the program. I keep getting the > following messages every time I try to open it : PLEASE HELP. HOW DO I GET > TO MY ACCOUNTING RECORDS WHICH > I NEED DESPERATELY. YOU MAY PLEASE REPLY TO MY MAIN EMAIL : > [email protected] > > Many thanks > Vikas Shah Dear Vikas Shah,
Unfortunately, you didn't actually tell us what message you're getting. If you're trying to send a picture, that must be an attachment, not an inline picture in your email. If you're not sure how to do that in your mail program, just type the text of the message into your email. Did you by any chance get the message shown here? https://wiki.gnucash.org/wiki/FAQ#Q:_GnuCash_says_that_it_can.27t_obtain_the_lock_for_my_file._What_should_I_do.3F (Or go to https://wiki.gnucash.org/wiki/FAQ and select question 3.1.7.) If so, the text tells you what to do. That is part of the GnuCash FAQ at https://wiki.gnucash.org/wiki/FAQ and I strongly recommend you bookmark it so that you can check it first when something unexpected happens. It doesn't solve every problem, but it does solve many common ones. Please remember to include the mailing list in any reply. -- Stan Brown Tehachapi, CA, USA https://BrownMath.com _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
