Jacob,
Try:
/Applications/Gnucash.app/Contents/MacOS/Gnucash --debug
The file generated should be:
$TMPDIR/gnucash.trace
Regards,
Sherlock
On 8/10/25 5:46 PM, Jacob Wegelin wrote:
Based on the instructions at https://wiki.gnucash.org/wiki/
GnuCash_on_the_Command_Line,
I tried running GnuCash with the --debug option. What I got is at
https://www.dropbox.com/scl/fi/8r7r81vel2sqfvbfwd82f/2025-08-10-174154-
GnuCash.zip?rlkey=lsiivihasa8tpq4by5526qb5d&st=dzjr42fy&dl=0
The text file does not show my earlier attempts; I have them recorded also.
How does this look?
I do have Xcode; I had to install it to use perl, I think. But is the
above attempt the right way to do it?
Thank you again
Jacob Wegelin
On 2025-08-07 Thu 19:34, John Ralls wrote:
Crash it then look immediately. They used to hang around for a while
but one of the recent Sequoia updates seems to have taken to purging
them almost immediately, first to the Retired (within a few minutes)
subfolder and then gone.
You can get an excruciatingly detailed trace file by running GnuCash
from the command line with the —debug option. There might be something
useful in the last few lines.
Finally if you have Xcode or command-line developer tools installed
you can run GnuCash in the debugger and crash it and get a stack trace.
Regards,
John Ralls
On Aug 7, 2025, at 19:22, Jacob Wegelin <[email protected]>
wrote:
John,
Here is what I find (no file):
find ~/Library/Logs/DiagnosticReports/ -iname '*gn*'
/Users/qg/Library/Logs/DiagnosticReports/
find ~/Library/Logs/DiagnosticReports/ -iname '*gn*' -type f
find ~/Library/Logs/DiagnosticReports/ -iname '*ips'
What else can I do?
Jacob
On 2025-08-07 Thu 17:22, John Ralls wrote:
Jacob,
Unfortunately neither is useful. The trace file has only the notice
from the DBI backend that the file isn’t a SQLite one (because
GnuCash checks for that before checking if it’s an XML file). No
indication of any error.
The diagnostic file you shared isn’t a crash report: A crash report
will be named gnucash-<timestamp>.ips. “gnucash” may be capitalized
and it might be in ~/Library/Logs/DiagnosticReports/Retiired/.
Regards,
John Ralls
On Aug 7, 2025, at 16:00, Jacob Wegelin <[email protected]>
wrote:
John,
Here are 2 files, zipped up to preserve timestamps, on dropbox.
It had been a couple days since I tried to run GnuCash. The
"ralloldtrace", I got first. It has at least something in it.
I think I tried to find the 2nd file, i.e., the Crash Report, and
found
none.
Then I again tried to open GnuCash.
Subsequently, the trace file was empty, i.e., zero bytes.
But I got a crash report. But it seemed to have too early of a
timestamp; I attempted to open GnuCash within the past hour and the
crash report seems to be from 25-Aug-07 12:27.
https://www.dropbox.com/scl/fi/ngg75sp4ezqolklrrvhau/rall.zip?
rlkey=cuwi3jcffu2vf4zjlnq5ko6zx&st=x9k2ny6y&dl=0
https://www.dropbox.com/scl/fi/6gkueee1qdfz87sedb94b/
ralloldtrace.zip?rlkey=m1910nx2f763ds3qb66gydsu3&st=rtaqg3ox&dl=0
Do these files look like I found the right files?
Thank you again. Let me know what next I should do.
Jacob Wegelin
On 2025-08-05 Tue 10:07, John Ralls wrote:
Let’s find out where it’s crashing. Please open a bug report at
https://bugs.gnucash.org/enter_bug.cgi and attach (as files using
the attach box, don’t paste them in to the description) the trace
file (https://wiki.gnucash.org/wiki/Tracefile) and macOS Crash
Report (https://wiki.gnucash.org/wiki/Stack_Trace#macOS).
Regards,
John Ralls
On Aug 5, 2025, at 8:34 AM, Jacob Wegelin
<[email protected]> wrote:
My computer is MacBook Pro. Chip Apple M4 Pro. MacOs Sequoia 15.6
I have now done the following:
rm JAW.gnucash *LCK
open /Applications/Gnucash.app
dialogue box says
The file/URI /Users/qg/u/Household/GnuCash/wip/JAW.gnucash could
not be found.
The file is in the history list, do you want to remove it?
click yes
then I get "Unsaved Book -- GnuCash" with nothing in it.
File, Open and I get a dialogue box with nothing in it. It does
not show the backup files, although they all end in *.gnucash.
Then I try an earlier backup than the most recent:
cp -p JAW.gnucash.20250803162946.gnucash JAW.gnucash
and we see it now in the dialogue box. The type is listed as
"unknown,"
size 2.1MB. I click that file in the dialogue box, click open, and
GnuCash goes away. The application is no longer open.
Repeat the procedure, this time using
JAW.gnucash.20250802200000.gnucash
from 1st August. Again, GnuCash goes away as soon as I try to
open the
file.
Repeat using JAW.gnucash.20250730234537.gnucash, from 30 July, same
result. GnuCash was working just fine back then.
How can I fix this?
Jacob Wegelin
On 2025-08-05 Tue 01:55, pete hopkins wrote:
What type of MAC do you have - is it running an ARM chip or an
Intel chip as you have installed the ARM version.
I am running v5.12 on MACos 15.5. I run the ARM version as my
MAC has an M1 chip. I don’t see the problems you are reporting?
Pete
On 5 Aug 2025, at 05:19, R Losey <[email protected]> wrote:
That's why I suggested shutting down GnuCash and then renaming
the files
before starting it.
On Mon, Aug 4, 2025 at 10:38 PM [email protected]
<[email protected]>
wrote:
R,
Your instructions are thorough, but do not make clear that on
Macs,
GnuCash always opens the last file it had open--even if you
double click a
different GnuCash file in Finder. Or at least, that's always
how it used to
work. And if the file is corrupt, then OP will have a
difficult time
opening GnuCash up to find an earlier good file. That's why I
suggested
opening GnuCash without a file.
Of course, by renaming the original file, you force GnuCash to
open
without the file it can no longer find, but it would be
clearer to note
that it will then be necessary to File->Open the backup.
David T.
On Aug 4, 2025, at 11:20 PM, R Losey <[email protected]> wrote:
I run GnuCash on my Mac as well; I have an M1 Mac running
Sequoia 15.5 -
there was a discussion here about some people having problems
with 15.6 --
what are you running?
When GnuCash starts, it first looks for a .LCK file; if one
exists, you get
the error message; otherwise, GnuCash creates the .LCK file
and opens your
data file. When you shut down GnuCash, it closes your data
file, and
deletes the .LCK.
So, when GnuCash is running, there should always be a .LCK
file. If GnuCash
is shut down, there should be no .LCK file.
If GnuCash crashes, it doesn't go through the normal exit
process, and the
.LCK file can stick around. The choice to "Open Anyway" is
the right choice
when you only and always use GnuCash from one computer. (I
have my data
files stored on a network storage device, and I can access it
from multiple
computers, so I have to make sure that if I get the error
message that I
really don't have it running elsewhere).
From what you wrote, it sounds as if your data file has
something in it
that is causing a crash. To verify this,
1) Shut down GnuCash
2) Delete the .LCK file
3) Open GnuCash; you shouldn't get a warning, but Gnucash
will probably go
away (that is, "crash").
This is almost certainly an issue with your data file. So...
1) Delete the .LCK file
2) Rename your existing data file to something - perhaps
JAW.gnucash-CORRUPT and then create a copy of the most recent
backup file
and rename it to JAW.gnucash
3) Open GnuCash - you should not get any warning; if GnuCash
opens, you're
good. If it crashes, delete the lock file, and try the next
oldest backup
file. Repeat this until GnuCash opens without crashing. If
you get to a
file that you KNOW was good, then there is something else
going on - the
log files may be able to help you.
Best wishes!
On Mon, Aug 4, 2025 at 9:20 PM Jacob Wegelin
<[email protected]>
wrote:
I have been using gnucash for about 20 years on macos for
personal
bookkeeping.
Suddenly today, it refuses to open with the following message:
GnuCash could not obtain the lock for
/Users/qg/u/Household/GnuCash/wip/JAW.gnucash (which is my
file which it
also opens).
The database may be in use by another user, in which
case you
should not open the database. What would you like to do?
When I clicked "open anyway," the application looked like it
was loading
and then it went away---the application was not open.
I tried deleting gnucash.LCK and it just made another one.
I reinstalled gnucash, updated my macos and rebooted the
computer.
I changed the permissions on JAW.gnucash so it is readable and
writeable by everybody. Exactly the same message.
I tried reinstalling it again after the macos reboot,
as follows:
https://wiki.gnucash.org/wiki/Installation
https://sourceforge.net/projects/gnucash/files/
gnucash%20%28stable%29/
click: download latest version Gnucash-Arm-5.12-1.dmg (184.3
MB)
I made gnucash.LCK read,write,execute by everybody, but the
same result.
How do I get GnuCash working again? I use it every day.
Thank you
Jacob Wegelin
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