Looks like the Down Arrow is only on the ACCOUNTS register -- sorry about that.  My mistake.

You need to located GNC_DATA_HOME for your box and edit the file in books/your-book-name.gnucash.gcm.  For me on Ubuntu that is in $HOME/.local/share/gnucash/books.

Look  for a liine: |balance_width=0 and change that to something like balance_width=94.

You can find this info at: https://money.stackexchange.com/questions/151095/gnucash-checkbook-columns-shrunk-too-far-cannot-get-them-back

I did a search for:  gnucash zero width column

Following info came from https://www.wiki.gnucash.org/wiki/Configuration_Locations#GNC_DATA_HOME (while looking for GNC_DATA_DIR referenced in above article).|


     GNC_DATA_HOME

*Versions:* 3.x and more recent

This is the subdirectory in USER_DATA_HOME <https://www.wiki.gnucash.org/wiki/Configuration_Locations#USER_DATA_HOME> that GnuCash uses exclusively for its /user specific/ data. The default locations:

Linux

   pristine
       USER_DATA_HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#USER_DATA_HOME>/gnucash
   Flatpak
       $HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/.var/app/org.gnucash.GnuCash/data/gnucash

Windows
   %APPDATA%
   
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#Environment_variables_LOCALAPPDATA_and_APPDATA>\GnuCash
macOS
   HOME
   
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/Library/Application
   Support/GnuCash

Note that on Windows the base directory is /APPDATA <https://www.wiki.gnucash.org/wiki/Configuration_Locations#Environment_variables_LOCALAPPDATA_and_APPDATA>/ and on macOS this is /HOME <https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/Library/Application Support/. The base directories will be different for the next relevant directory:


     USER_DATA_HOME

This directory can be used by /applications/ to store data that can't be stored in the user's data file for some reason. For example gnucash will store saved reports here, or some metadata such as which register tabs were open for your books last time you closed them. The default locations:

Linux

   pristine
       $HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/.local/share
   Flatpak <https://www.wiki.gnucash.org/wiki/Flatpak>
       $HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/.var/app/org.gnucash.GnuCash/data

Windows
   On this platform there are actually two directories for this kind of
   data:

   Local—machine specific

         * The machine is no member of a Windows domain *or*
         * the user has choosen a (machine) local profile on login:

       HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>\AppData\Local,
       often referred to as %LOCALAPPDATA%
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#Environment_variables_LOCALAPPDATA_and_:APPDATA>
   Roaming—domain wide

         * The machine is member of a Windows domain *and*
         * the user has choosen a domain wide profile on login:

       HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>\AppData\Roaming,
       often referred to as %APPDATA%
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#Environment_variables_LOCALAPPDATA_and_APPDATA>

macOS
   On this platform there are actually two directories for this kind of
   data:

   native

       current
           HOME
           
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/Library/Application
           Support
       OS X 10.6 and older
           HOME/Library/Applications Defaults

   by ported software
       HOME
       
<https://www.wiki.gnucash.org/wiki/Configuration_Locations#HOME>/.local/share

   The former is native to macOS (and will be used by GnuCash), the
   latter is often used by software that's ported from linux (like
   GTK3). The difference will get clearer further down.

It's important to understand this directory is shared by all applications you run on your system. So aside from GnuCash, applications like Firefox, Microsoft Office, LibreOffice and so on will also write here. To avoid clutter, most applications have the courtesy to create their own subdirectory here and only write in that subdirectory. This leads seamlessly to the next couple of important directories:



On 9/7/25 11:38, Edwin Booth wrote:
Thank you! I have tried your No. 2 suggestion countless times and just does not reappear. I’m not sure what you mean by the down arrow on the column headers (I’m using a MacBook). I only get the side-to-side arrows as well as the regular cursor. I’m keen to try your No. 3 but have no idea how to do that.

Thanks so much for the reply!

Edwin

On Sun, Sep 7, 2025 at 1:17 PM Steve Butler <[email protected]> wrote:

    Create the new account.

    Delete the old account and check the box to transfer all
    transactions to the new account.

    It may be that your balance column was either:
    1.  Turned off -- check the down arrow on the column headers.
    2.  Pushed off the page by wider columns.  Double click the
    Description column headers to see if columns suddenly appear(and
    description column shrinks)
    3.  Width of Balance column set to zero pixels.  There is a file
    you need to edit to fix that.  Not sure which one nor where it is
    located.

    On Sun, Sep 7, 2025, 11:11 Edwin Booth <[email protected]> wrote:

        Hi. I’m having trouble with one of my accounts. I have lost
        the Balance
        column and I think I need to make a new account. Is it
        possible to copy and
        paste a whole account into a new account window?

        Thanks, Edwin

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