John,
A fix for this 5.13 issue was merged on October 12th. I suggest pulling
a more recent nightly build to confirm:
https://code.gnucash.org/builds/win32/stable/
Regards,
Sherlock
On 10/13/25 10:05 PM, jbonnett--- via gnucash-user wrote:
Hi All,
I just tried to do a reconcile of one of my accounts for the end of
September 2025. The first dialog that pops up is the "Enter interest"
dialog. Since I have usually already entered that I just click Cancel and go
to the main reconcile dialog to enter the balance from the statement. When I
click Cancel, Gnucash closes. If I open it again, I need to select Open
Anyway since the lock file has not been deleted.
I tried again but chose to enter some interest, which I would remove later,
and finished clicking the OK button. Same story, it just closes. Looks like
I get the crash no matter how I exit that interest dialog.
I know there is a mode I can run GnuCash to get more info about what
happened but cannot remember the details. I tried adding -debug to the
command line but did not get anything helpful in the log file.
This has not happened before for me.
I am an IT guy, so I dug a bit more and found this in the Windows
Application Event Log:
Faulting application name: gnucash.exe, version: 5.13.0.0, time stamp:
0x68d9d072
Faulting module name: libgobject-2.0-0.dll, version: 2.84.3.0, time stamp:
0x686a75cf
Exception code: 0xc0000005
Fault offset: 0x0002d4a2
Faulting process id: 0x6A48
Faulting application start time: 0x1DC3CC08C7AF23C
Faulting application path: C:\Program Files (x86)\gnucash\bin\gnucash.exe
Faulting module path: C:\Program Files
(x86)\gnucash\bin\libgobject-2.0-0.dll
Report Id: 4d64303b-9bb4-47ed-b204-1551c01ea401
Faulting package full name:
Faulting package-relative application ID:
The exception code implies an out of bounds memory access.
Here are some details of my system:
OS Name Microsoft Windows 11 Pro
Version 10.0.26100 Build 26100
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7C91
System Type x64-based PC
Processor AMD Ryzen 9 5950X 16-Core Processor, 3401 Mhz, 16 Core(s),
32 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. A.I1,
2/09/2024
BIOS Mode UEFI
BaseBoard Product MAG B550 TOMAHAWK (MS-7C91)
BaseBoard Version 2.0
Platform Role Desktop
Secure Boot State On
Locale Australia
Installed Physical Memory (RAM) 64.0 GB
I am happy to do some more debugging if someone can tell me what I should
try.
Cheers,
John Bonnett
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