Hi Joe,
i agree with Sherlock, and let me elaborate the phrase "wrong DMG" a little.
Some Macbook Pros have intel CPUs. Some (including all of the more
recent ones) have Apple Silicon CPUs (also known as "M1", "M4", or "ARM").
Which kind of CPU does your MacBook Pro have? The answer lies under the
Apple Menu, the "About this Mac" entry. A dialogue box pops up. If the
line labelled "Chip" reads "Apple" something something, then your
computer has an Apple Silicon CPU. If it reads "intel" something
something, then your computer has an intel CPU.
On the main GnuCash web page, there are separate download links for
"Apple macOS Apple Silicon" and "Apple macOS Intel". Be sure to choose
the correct one for your computer.
Does this answer the question?
Best regards,
—Jim DeLaHunt
On 2025-11-02 13:44, Sherlock wrote:
Hi Joe,
I suspect you may have downloaded the wrong DMG from:
https://www.gnucash.org/
Regards,
Sherlock
On 11/2/25 10:46 AM, joe garrahan via gnucash-user wrote:
Hello, I just dowlloaded the app onto my macbook pro running monteray
v. 12.7.4.when i went to open it it said "Cannot open, not supportd
on this mac". tell me, what are the hardware requirements for the app.
thank you,
Joe
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