On Tue, 11 Nov 2025 10:23:52 +1100 Liz <[email protected]> wrote: > I have an error in a customer report (attached) which only lists the > tax from the invoices involved, making it look like I have a $715 > overpayment. > > I have trialled unposting and reposting and re-paying these two > invoices, with and without "accumulate splits" but there is something > which continues to ignore part of the invoices. > > My A/R account is also -$715. > > I'm thinking of putting in new invoices and completely replacing the > old ones, but I am not sure if it will fix the problem. > The customer report also shows the problem where some invoice numbers > don't appear, which has made tracking down this problem difficult. I > mentioned this before but we never found the underlying error. > > Has anyone any suggestions on how I might get my A/R and report in > order? > > Liz
More poking around finds an error in the A/R where there is a self-referential entry instead of to the correct Income account and now I have managed to solve my overpayment problem I have no idea how the A/R account became the Income account because I would have used autofill on all of the invoices, as the tasks were similar. Liz
_______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
