Hi Jean-Michel,

Most users upgrading to 5.13 on Windows don't appear to have the uninstall issue.

As the official release has other issues, I suggest using a recent nightly build:

https://code.gnucash.org/builds/win32/stable/?C=M;O=D

Regards,

Sherlock


On 11/14/25 9:07 AM, Jean-Michel Cot wrote:
Marvelous !
Thrilled by your suggestion, I just uninstalled the old version, deleted the directory and installed the 5.13: IT WORKS
gnucash/bin/libstdc++-6.dll,is now dated 10/07/2025
That's fine, but I'm not the only standard user wanting to upgrade...

thank you !
Regards

Hi,Sherlock,
The Gnucash installer, for the 5.13 version, detect and uninstall the existing version.
I will try to unistall and delete the directory before the 5.13 install.
Currently, the libstdc++-6.dll in the gnucash5.12 version dir is dated 01/12/2023
I'll tell you tomorrow

Regards

Signature Jean-Michel Cot,
8 rue de Lassun, F64800 Montaut
Téléphone : +33 5 59 71 95 18
Mobile :       +33 6 88 97 08 02
E-mail: [email protected] ; [email protected]


Le 14/11/2025 à 07:34, Sherlock a écrit :
Hi Jean-Michel,

Have you tried uninstalling GnuCash and deleting the C:\Program Files (x86)\gnucash folder prior to installing GnuCash 5.13?

Regards,

Sherlock

On 11/13/25 2:37 PM, Jean-Michel Cot via gnucash-user wrote:
Installing gnucash-5.13 on a PC W11 I couldn't start. Message: missing clock_gettime32 in stdlibc++-6 dll.

Only way to recover was to re install a previous version. 5.11 or 5.12 were re-instalmled and works fine.

Waiting for a new release of 5-13




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