Hi John Thanks for your help. I tried several approaches and it seems that I somehow corrupted the file - maybe by using it on another computer?? I used the terminal command ( flatpak info org.gnucash.GnuCash) on my older POP_OS 22.04 PC to investigate which version I was using and got the following back. Version: 5.13-unknown-commit (Flathub 5.13-1) Commit: 9769dffea79e987d342928827f02c8ae2ead97835dc809e329e36772fbc22218 Parent: 041ba7f6890e085c40a375d072d99e143c18ce88efba5bdbf785b114bde60489 Subject: Package GnuCash 5.13-1 (af570598fa5a) Date: 2025-10-21 15:33:21 +0000 That seems pretty recent but I still tried to upgrade to the latest version but could not figure out how to get the commit value correct from the link https://code.gnucash.org/builds/flatpak/stable/?C=M;O=D. I tried to use $ flatpak update --commit <commit-hash> org.gnucash.GnuCash but could not figure out where to get the correct commit code. So I uninstalled the Flatpak version and reinstalled it only to get the same crash when processing a payment. Then I loaded the snap version which was v4.8 and got the same message when opening the file that the database was being used elsewhere etc. Opened anyway and got the same crash when trying to process the payment. In the end I reverted back to an earlier version of the file and re-entered the lost data. Now it runs just fine on either the snap 4.8 version or the flatpak 5.13-1. The only difference in the two PCs is the POP_OS version 22.04 vs 24.04.3 - however the newer PC with 24.04 uses Cosmic and Wayland desktop. Not sure if that made a difference or not. Again thanks for your input. Cheers John Zupancic
On Tue, Nov 25, 2025 at 9:12 PM John Ralls <[email protected]> wrote: > That’s a widely reported and already fixed bug in GnuCash 5.13. Try a > recent nightly build, instructions at > https://wiki.gnucash.org/wiki/Flatpak#Nightly_Test_Versions_at_gnucash.org > . > > Regards, > John Ralls > > > On Nov 25, 2025, at 13:01, John Zupancic <[email protected]> wrote: > > > > Hello All > > I am using GnuCash version 5.13 Build ID Flathub 5.13-1 with Linux POP_OS > > 22.04 as my desktop. Am getting the message "could not obtain the lock > for > > .....database may be in use by another user" I can view "read only" and > > when using the "open anyway" option I can enter most data but when I try > to > > process a payment the program closes. The only thing that I have done > > differently is that while traveling I created an invoice with the same > > version of GnuCash on my travel laptop which uses POP_OS 24.04.3. > > The gnucash files are kept in a Dropbox folder that is synced and > mutually > > available to both PCs. > > Now if I open GnuCash on the laptop I get the same "could not obtain > lock" > > message and the program crashes when I try to process a payment. > > Is there some way to let the program know that the file is not in use by > > another user? Is there a workaround? > > Any advice is appreciated. > > > > John Zupancic > > _______________________________________________ > > gnucash-user mailing list > > [email protected] > > To update your subscription preferences or to unsubscribe: > > https://lists.gnucash.org/mailman/listinfo/gnucash-user > > ----- > > Please remember to CC this list on all your replies. > > You can do this by using Reply-To-List or Reply-All. > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. > _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
