Simon,

Please copy the list on all replies. You can use “Reply-all” in most mailers.

If you’re getting rounded amounts when paying bills then you’ve got a 
sub-optimal way of doing something. Please invent an illustrative example.

Regards,
John Ralls


> On Dec 5, 2025, at 2:08 PM, Simon Orebi Gann <[email protected]> wrote:
> 
> John
> 
> Thank you for being so helpful.  Of course I hope that I find very few more 
> bugs in what for the few years I have used it has been a rock solid program.
> 
> The only thing I would have improved is to allow me to default to paying a 
> bill exactly instead of finding the amount has been rounded and having to 
> override it.
> 
> Given the program has such a huge range of functionality, it is a trivial 
> point and I am very impressed overall.  After working in technology for 35 
> years and counting, it’s one of the best pieces of software I have come 
> across.
> 
> Kind regards
> 
> Simon
> 
> On 4 Dec 2025, at 22:31, John Ralls <[email protected]> wrote:
> 
> Simon,
> 
> Please always use the mailing lists to contact the GnuCash development team 
> unless you’re expressly invited to do otherwise.
> 
> I’ve never had much luck with the search bubble in the title bar or the 
> simple search tab. Here’s how I do it:
> 
> Click search link in the title bar (not the button) and then the advanced 
> tab. Click GnuCash in the first box and click one of the items and then 
> command-click again in the status box so that nothing is selected. In 
> Detailed Bug Information enter “invoice crash” (no quotes) in the comment 
> field and select 5.13 in the Version box on the lower left. Click either 
> search button.
> 
> Regards,
> John Ralls
> 
>> On Dec 4, 2025, at 1:59 PM, Simon Orebi Gann <[email protected]> wrote:
>> 
>> John 
>> 
>> Quick follow up.  I see that you seem to be the Apple silicon expert, so 
>> thank you for all that you do.
>> 
>> Quick question: can you tell me a search string which would have helped me 
>> to find the bug report for this please?  I want to ensure that in future I 
>> only post if I find new bugs, and I struggled to find this bug report.
>> 
>> Kind regards
>> 
>> Simon
>> 
>> 
>> On 4 Dec 2025, at 17:32, John Ralls <[email protected]> wrote:
>> 
>> I’ve created an account on bugs.gnucash.org with this email address as the 
>> user id. The password is N7UYQ!URgB6j . Please log in and change it at your 
>> earliest convenience. 
>> The invoice crash has already been reported and fixed for GnuCash 5.14 that 
>> will be released in a little over two weeks.
>> 
>> Regards,
>> John Ralls
>> 
>> 
>>> On Dec 3, 2025, at 14:53, Simon Orebi Gann <[email protected]> wrote:
>>> 
>>> Please could I have an account to post details of a hard fault in gnu cash 
>>> 5.13-2 running the Mac silicon version on a new MacBook Pro on the latest 
>>> Mac OS.
>>> 
>>> Whenever I try to pay an invoice, the program exits/crashes.  It must be an 
>>> Apple version issue as the same data files work fine if I dig my old 
>>> windows PC out of the museum and run it on there.
>>> 
>>> I get this report:
>>> 
>>> 
>>> Gnucash quit unexpectedly.
>>> 
>>> Click Reopen to open the application again. This report will be sent 
>>> automatically to Apple.
>>> 
>>>> Comments
>>> 
>>> Problem Details and System Configuration
>>> 
>>> Translated Report (Full Report Below)
>>> 
>>> Process:
>>> 
>>> Path:
>>> 
>>> Identifier:
>>> 
>>> Version:
>>> 
>>> Code Type:
>>> 
>>> Role:
>>> 
>>> Parent Process:
>>> 
>>> Coalition:
>>> 
>>> User ID:
>>> 
>>> Gnucash [63611]
>>> 
>>> /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> 
>>> org. gnucash. Gnucash
>>> 
>>> 5.13-2 (5.13-2)
>>> 
>>> ARM-64 (Native)
>>> 
>>> Foreground launchd 1]
>>> 
>>> org. gnucash.Gnucash [11771]
>>> 
>>> 501
>>> 
>>> Date/Time:
>>> 
>>> Launch Time:
>>> 
>>> Hardware Model:
>>> 
>>> OS Version:
>>> 
>>> Release Type:
>>> 
>>> 2025-12-03 22:44:38.8769 +0000
>>> 
>>> 2025-12-03 22:42:47.7610 +0000
>>> 
>>> Mac15,7 macoS
>>> 
>>> 26.1 (25B78)
>>> 
>>> User
>>> 
>>> Crash Reporter Key: 376AA1C0-BAF9-133A-7CED-CC52BE87A0A1
>>> 
>>> Incident Identifier: 54320D23-B4BB-4895-8EAA-A4FEDFA15DF4
>>> 
>>> Sleep/Wake UUID:
>>> 
>>> FC79FA0E-D0C7-4940-A456-C20C79C316BF
>>> 
>>> Time Awake Since Boot: 180000 seconds
>>> 
>>> Time Since Wake:
>>> 
>>> 112634 seconds
>>> 
>>> System Integrity Protection: enabled
>>> 
>>> Triggered by Thread: 0, Dispatch Queue: com.apple.main-thread
>>> 
>>> Exception Type:
>>> 
>>> EXC_BAD_ACCESS (SIGSEGV)
>>> 
>>> Exception Subtype: KERN_INVALID_ADDRESS at ØX00000000007730f0
>>> 
>>> Exception Codes:
>>> 
>>> 0X0000000000000001, 0x00000000007730f0
>>> 
>>> Termination Reason: Namespace SIGNAL, Code 11, Segmentation fault: 11
>>> 
>>> Terminating Process: exc handler [63611]
>>> 
>>> VM Region Info: 0x7730f0 is not in any region. Bytes before following 
>>> region: 4323774224
>>> 
>>> REGION TYPE
>>> 
>>> START - END
>>> 
>>> I VSIZE] PRT/MAX SHRMOD REGION DETAIL
>>> 
>>> UNUSED SPACE AT START
>>> 
>>> IIIV
>>> 
>>> _TEXT
>>> 
>>> 1022ec000-10234c000
>>> 
>>> 
>>> Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
>>> 
>>> 
>>> libgtk-3.0.dylib
>>> 
>>> 
>>> libgnc-gnome.dylib
>>> 
>>> 
>>> libgobject-z.o.o.dylib
>>> 
>>> 3
>>> 
>>> libgobject-z.o.o.dylib
>>> 
>>> 4
>>> 
>>> libgobject-2.0.o.dylib
>>> 
>>> 
>>> -- RECURSION LEVEL 12
>>> 
>>> 5
>>> 
>>> libgtk-3.0.dylib
>>> 
>>> 6
>>> 
>>> libanc-qnome-utils.dylib
>>> 
>>> | 384K] r-x/r-x SM=COW /Applications/Gnucash.app/Contents/MacOS/Gnucash
>>> 
>>> øx103a7340c gtk_widget_show + 32
>>> 
>>> 0x102b00288 gnc_payment_window_check_payment
>>> 
>>> 0x10300C250 _9_closure.
>>> 
>>> _invoke_va + 264
>>> 
>>> 0x103023f5c signal_emit_valist_unlocked + 1168
>>> 
>>> 0x1030246c4 9_signal_emit + 12
>>> 
>>> Øx103a51d0c gtk_tree_view_set_model + 1168
>>> 
>>> 0x102d7a5c8 qnc_tree view account destroy + 44
>>> 
>>> 
>>> Simon
>>> 
>>> _______________________________________________
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>> 
>> 
> 
> 

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