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David Cousens
--- Begin Message ---
12/23/2025 - Tue
Xubuntu 24.04 linux
Gnucash Version: 5.13
Build ID: Flathub 5.13-1
Finance::Quote: 1.67
Hello David:
For years GNC has worked perfectly for my Visa credit card.
In an effort to resolve the problem below, I changed from "Liabilities > Credit
Card > Visa" to "Liabilities > Visa" which is current account structure. Issue
remains.
Historically, payments from Checking account appear in Decrease column (3rd
from right) column and Balance column (negative, in red) gets smaller.
Charges to Visa appear in the Increase column (2nd from right) and Balance
column (negative, in red, 1st on right) gets larger (correctly, increases the
negative amount).
On 11/04/25, however, I had to enter a Balancing entry (479.32) into the
Decrease column (3rd from right) The amount was exactly double the Closing
Balance shown on my Statement.
I checked multiple times and all statement amounts matched my GNC entries
(date, amount, and charge, payment, cleared or not, and saved). Closed GNC and
re-opened with no change. Since I was able to force-balance I decided to wait
for the next statement to see if this was just a fluke.
On 12/04/25 I had to enter another Balancing entry (862.30) into the Decrease
column (3rd from right). Can't find any relation to any other amounts or
entries this time. Again I checked the statement against GNC and everything
matched perfectly.
Going forward from 12/04, however, all entries in Balance column (1st on right)
are in black, (positive) and charges entered into the Increase column (2nd from
right) decrease the Balance (1st on right, which, now in black, positive,
decreases the positive amount).
I considered re-installing Gnucash but don't want to lose access to my data
(goes back years). I do regular backups with RSYNC of my entire machine to 2
external HDD's. (not with Gnucash *.CVS export).
I'm at a loss as to what's going on here and would really appreciate your
input. I hope it's OK to contact you directly here. Your assistance with my
previous "payment plan" problem (circa 7 Nov 2025) was so prompt, correct and
understandable and I'm quite confused by the whole 'mailing list' system (I
un-subscribed).
Thank you in advance! And Happy Holidays!!
Keith
On 7 Nov 2025 at 17:58, keith adams <[email protected]> wrote:
Thanks for your helpful and prompt reply. I'll be trying the steps you suggest
as soon as I can.
New topic: Forgive my ignorance, but I don't understand the instructions at end
of each email or how to comply:
> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.
My only related choice is "Reply" which is what I'm doing here.
Along with your email, I got a bunch of other emails that are clearly not
related to my issue. What should I do with them?
On 7 Nov 2025 at 14:56, David Cousens <[email protected]> wrote:Keith,
Your payment plan would be best represented by a Liability account
"PaymentPlan" or similar.
For each service provider you could have an expense account for the
services provided by that provider as sub accounts of a Medical
Expenses expense account. If you don't need to break down the expenses
by provider, then you could use a single "Medical Expenses" expense
account.
When you receive a service you increase the balance (debit) of the
relevantexpense account(s) and increase the balance (credit) the
liability account.
WHen you make a payment to the plan you would decrease the balance of
your bank account (credit) and decrease the balance (debit) of the
liability account "Payment Plan".
Alternatively you could use the Business features of GnuCash and create
each provider as a vendor and have a single Medical Expenses account.
Here when you receive a service, you would raise an invoice. this
automatically credits a Liability account "Accounts Receivable" and you
would specify the Medical Expenses account as the account to debit.
Here when you make a payment, you would credit your Bank account and
debit the "Accounts Receivable".
If you are only using the business features to record the expenses
incurred on the payment plan then the balance of the "Accounts
Receivable" is what you owe the plan at any time.
With the reports for the BUsiness features you can use the vendor
reports to breakdown what is owning to each vendor, but presumably the
purpose of the payment plan is that you do not have to bother doing
that as the Payment plan takes care of ensuring the vendors are paid on
time
Which approach is better depends on what you need the information for
and exactly what it is you need or want to know and what information
you need to record in your accounts to satisfy thatto satisfy that
On Fri, 2025-11-07 at 13:27 +0100, keith adams via gnucash-user wrote:
> 11/07/2025 @ 0726 EST
> Gnucash (Flathub v5.13). I have a payment plan set up with the
> hospital that owns numerous providers. I record payments in my
> Gnucash checking account. The balance in the plan changes when I
> receive services or make payments. After many hours I cannot figure
> out how to correctly show activity in the plan (with sub accounts for
> each provider/service so I can make itemized reports). Please Help.
> And Thank You!
> _______________________________________________
> gnucash-user mailing list
> [email protected]
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