Julie,
Welcome to GnuCash & Linux! (yes, your life will never be the same)
Blank reports are *usually* resolved by choosing appropriate Options.
Some reports do not come up with proper default options already set so
that you'd get something on the screen. Most of those should however
provide a message to you indicating as much. There may be one or two
that still just come up blank. The "Tax Schedule Report" is not one of
them though. It should inform you why there is no data in it.
That brings us to the Linux/NVidia issue, and indeed, in the output you
provided for your system specs, for "Device-1" it reports an NVIDIA
GT218 graphics card.
I don't know the workaround off-hand for the NVidia issue, but someone
else here can help.
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R-E-I-S-U-B is an absolute full blown thermonuclear war type of option.
(a bit safer than the physical power button though) I've used it maybe
three times in 20 years and two of those may not have been necessary.
CTRL-ALT-BACKSPACE will usually reset the graphics screen for you, which
can often unstick a frozen system.
Barring that, to get to a usable command line, try ALT-Fx (where 'x' is
a number corresponding to a function key) F1 through F6 will bring up a
command line interface (terminal) without graphics where you can type
commands to rescue a system without restarting or nuking the computer.
(as you learn Linux, you'll eventually learn some basic commands to poke
around and get things working again) You'll need to log-in to one of
these terminals to use it. (same as your regular system login)
Don't fear the command line, but don't just type anything you see
online, especially from 'AI'. (I would ignore that entirely) Be sure to
use official forums for help. (Mint has their own, just like GnuCash does)
Once done there, use ALT-F7 to get back to the pretty graphics, where
they are now, hopefully unfrozen.
At the very least, you can type a the `shutdown` command there for a
clean exit.
shutdown (will turn the system off in 1 minute)
shutdown now (instant off)
shutdown -r (will reboot in 1 minute, rather than simply turn off)
shutdown -r now (instant reboot)
man shutdown (displays the manual page for the shutdown command)
-----
Finally, if you need to start a new discussion thread here on the list,
just send a new e-mail to `[email protected]` rather than
replying to an existing message. You can set an appropriate subject
line, and folks will see it as a new topic rather than simply a reply to
another discussion.
Regards,
Adrien
On 2/15/26 11:12 PM, Julie G wrote:
Hello All,
Greetings.
This is my first email to anyone on this mailing list.
This thread is the first I received after getting "inside".
I am so excited.
The problem I am troubleshooting is that when I go to "reports" and choose
any option, I get the black tab of death and my system freezes up
completely.
1) I can wait forever and when I do, have never had anything happen.
2) The thing I have learned to do is restart the computer. What I have
been taught by the internet is to press and hold the alt key while pressing
and holding the SysRq key and while doing that, carefully type "reisub".
This is crazy, right? But it does work.
3) Below is my system info.
4) I have gnucash version 5.5, the system pack. version?
Suspicion: There is a glitch somewhere?
I have "investigated" on the internet and find reference to my nvidia card,
and quickly I find that I am in over my head with the language. Go into
the code and start typing shit; that sounds bad.
Clues: I have a laptop which came with linux installed. I installed a
version of gnucash (maybe the same one) and it can run reports without
crashing. I have not checked if it has an NVIDIA. It is off right now but
would it help to know its system info and gnucash version?
Incidentally: I am a complete tech gnubie. I got a wild hair up my ass
and wanted off windows. After a decade of understanding that linux exists,
I swallowed my intrepidation, downloaded and/or made a boot disk, installed
it on my system all by myself with no real help except the internet, and
have found an installed gnucash, and am learning/teaching myself how to use
it! There is a distinct possibility that my life has been changed
forever. Nevertheless, I can't seem to figure out how to make reports.
Yet. It would ...will? be soooo nice to resolve this glitch thing. I
have high hopes that linux and gnucash can take me further than I was able
to go with windows and quickbooks.
It's going great so far!!!!! In advance, thanks for any help you can
give. From this thread, I learned that I can filter accounts by date. A
Lovely Thing!
Julie
Device-1: NVIDIA GT218 [GeForce 210] vendor: Micro-Star MSI driver:
nouveau v: kernel arch: Tesla
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