Hi, Michael,
I had a similar (but can't remember the error message) problem some time
ago loading 5.14. The solution, kindly provided by Maf King, was "the
fix is to manually delete the GC *PROGRAM* folder at c:/program
files(x86)/gnucash and then install the new version"
Peter
On 30/06/2026 3:40 am, Michael Churchill wrote:
I have today downloaded and installed the latest version of Gnucash.
I am now unable to access the programme and I have attached two jpgs of the
messages that comes up when I click on my desktop link.
How can I retrieve my financial information?
Thank you
M. Churchill
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