Adrien,

C:\Program Files(x86)\GnuCash is more common than C:\Program Files\GnuCash

GnuCash is a 32-bit program. It should only appear in C:\Program Files\GnuCash on a 32-bit Windows OS. As most Windows OS's are 64-bit, C:\Program Files(x86)\GnuCash is more common.

Regards,

Sherlock

On 8/25/26 9:04 AM, Adrien Monteleone wrote:
Usually:

C:\Program Files\GnuCash

is the location and what might not get cleaned up properly occasionally, thus throwing the error.

It might also be under:

C:\Program Files(x86)\GnuCash

though that isn't as common for some years now.

Regards,
Adrien

On 8/24/26 17:26, Paul Kroitor wrote:
Unfortunately a rather common issue.

 From memory, you need to
1. Manually uninstall
2. Delete the program folder if it wasn’t deleted by step 1
3. Install the new version

Sorry, not at my desktop so can’t immediately locate the path for the program folder in step 2.


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