Nick, one more question ... when you say the app would not launch, did you by any chance see a message about "could not obtain the lock"?
Stan Brown Tehachapi, CA, USA https://BrownMath.com/ On 2026-09-23 14:19, Geoff Jankowski via gnucash-user wrote: > Nick, > > Please reply to [email protected] not to individuals. The benefit of > the mailing list is it pools the knowledge of all users not just one. > > We need more information to help you. Are you on Windows, Mac or Linux? > > If the icon is not firing up the app, the link may be broken or the app may > be missing. Have you had it working before and what might have happened to > cause the problem? > The more information you can give us, the easier it is for us to help you. > > Geoff > +33 6 22 93 00 53 > +44 7770 58 48 38 > >> On 23 Sep 2026, at 15:49, Nick Bonomo <[email protected]> wrote: >> >> Thank you Geoff, one morning I clicked on the App to open it and nothing >> happened, right click showed only option to leave it on the dock or not! >> >> Nick >> Sent from Nick's iPhone 17 Pro Max >> >>> On Sep 23, 2026, at 1:23 AM, Geoff Jankowski via gnucash-user >>> <[email protected]> wrote: >>> >>> Also please give a clear description of what you did and what you saw or >>> see on the screen. >>> >>> >>> >>> Geoff Jankowski >>> +44 20 7100 1092 >>> +44 7770 58 48 38 >>> +33 9 56 54 56 54 >>> +33 6 22 93 00 53 >>> >>> >>> >>> >>> >>> >>> >>> >>>>> On 23 Sep 2026, at 02:00, Kevin Buckley via gnucash-user >>>>> <[email protected]> wrote: >>>>> On Tuesday, September 22nd, 2026 at 22:00, Nick Bonomo via gnucash-user >>>>> <[email protected]> wrote: >>>>> >>>>> Hi, I need help in recovering the GnuCash data, for some unknown reason >>>>> today when clicked to open the App, it didi not open, >>>>> I have not been able to figure out what has happed! Can you please help >>>>> me? I am frantic!!! >>>> What platform (Operating System) are you running GnuCash >>>> on, Nick, and how did you install the "GnuCash App" ? >>>> >>>> That info will help people, on here, to help you. >>>> >>>> _______________________________________________ >>>> gnucash-user mailing list >>>> [email protected] >>>> To update your subscription preferences or to unsubscribe: >>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>>> ----- >>>> Please remember to CC this list on all your replies. >>>> You can do this by using Reply-To-List or Reply-All. >>> _______________________________________________ >>> gnucash-user mailing list >>> [email protected] >>> To update your subscription preferences or to unsubscribe: >>> https://lists.gnucash.org/mailman/listinfo/gnucash-user >>> ----- >>> Please remember to CC this list on all your replies. >>> You can do this by using Reply-To-List or Reply-All. > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
