When you say computer crashed, what exactly was the component that crashed. I had the CPU on a Windows PC die. I removed the hard drive, put in a hard drive enclosure, and then connected to my new PC. I was then able to access all my files.
Jack > On Nov 3, 2026, at 5:21 PM, Jim DeLaHunt <[email protected]> wrote: > > Bob: > >> On 2026-11-03 10:26, Bob Lehmann wrote: >> I love Gnucash. I've used it for many years. A week ago my computer >> crashed and I lost everything. I'm now up and running, went to the >> internet and downloaded "Gnucash... but am having trouble getting >> started entering accounts and starting to reenter data ... Is there >> any help available to me? Please!!! > > This is very distressing! I have had a computer failure which caused me to > lose some data, and it sure was painful for me. > > Question 1. tell us more about "I lost everything". Do you have backups from > your pre-crash computer? Do you have a way to restore them to your current > computer? > > If you can recover your Gnucash book file and user preferences file from > backups, then you should be able to get your replacement copy of GnuCash to > open them, and you will have much lest to reenter. > > Question 2. You say you are "having trouble getting started entering accounts > and starting to reenter data". Tell us more about the trouble. Is the GnuCash > application not running? Is it refusing to accept data which you reenter? > Are you having a hard time reconstructing the data for past transactions? > > Question 3. What platform are you using, what version of GnuCash were you > using before the crash, and what version are you using now? The details of > support answers differ depending on whether you are using Windows or macOS or > Linux, and whether you are using Gnucash 5.17 or 4.8 or 3.x etc. > > Best regards, > —Jim DeLaHunt > > P.S. I took the liberty of changing the Subject: to something a little more > descriptive. > > > > > _______________________________________________ > gnucash-user mailing list > [email protected] > To update your subscription preferences or to unsubscribe: > https://lists.gnucash.org/mailman/listinfo/gnucash-user > ----- > Please remember to CC this list on all your replies. > You can do this by using Reply-To-List or Reply-All. _______________________________________________ gnucash-user mailing list [email protected] To update your subscription preferences or to unsubscribe: https://lists.gnucash.org/mailman/listinfo/gnucash-user ----- Please remember to CC this list on all your replies. You can do this by using Reply-To-List or Reply-All.
