Hi Shivani,

Was the GoCD (19.5.0) server upgraded? Or you trying to point the same
agent (earlier connected to 19.5.0 server) to different GoCD (19.6.0)
instance?

Looking at the go-agent-launcher.log, it looks like you are trying to
connect to a different server. Can try deleting agent.jks and guid.txt file
from agent config/ folder and restart the agent.

Let me know if this works. Otherwise, please open an issue on GitHub (
https://github.com/gocd/gocd/issues) as suggested by Ketan.

Regards,
Ankit

On Mon, Jul 29, 2019 at 12:15 AM Ketan Padegaonkar <
[email protected]> wrote:

> Could you please open an issue on GitHub with more details, logs, steps to
> reproduce etc?
>
> On Mon, 29 Jul, 2019, 10:12 Shivani Shinde, <[email protected]>
> wrote:
>
>> Hi,
>> Following up on the issue. My agent still won't connect to server. I have
>> tried both ports and manipulated the url (http/https) like-wise. Yet I
>> couldn't figure out what is the issue.
>> Can you help?
>>
>> Thanks
>>
>> On Fri, Jul 26, 2019 at 10:51 AM Shivani Shinde <
>> [email protected]> wrote:
>>
>>> Hi Ankit,
>>> I configured the file by changing port number to 8153, still my agent
>>> won't connect to server.
>>> Agent was working perfectly with 19.5.0 version of GoCD.
>>> ----------------------------------
>>> The following are the log details in go-agent.log:
>>>
>>> 2019-07-26 10:42:34,046 ERROR [scheduler-1]
>>> AgentHTTPClientController:103 - Error occurred when agent tried to ping
>>> server:
>>> org.springframework.remoting.RemoteAccessException: Could not access
>>> HTTP invoker remote service at 
>>> [http://<my_ip_addr>:8153/go/remoting/remoteBuildRepository];
>>> nested exception is org.apache.http.client.ClientProtocolException: The
>>> server returned status code 403. Possible reasons include:
>>>    - This agent has been deleted from the configuration
>>>    - This agent is pending approval
>>>    - There is possibly a reverse proxy (or load balancer) that is
>>> terminating SSL. Hint: use port 8154 of the GoCD server. See
>>> https://docs.gocd.org/19.6.0/installation/configure-reverse-proxy.html#agents-and-reverse-proxies
>>> for details.
>>>         at
>>> org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.convertHttpInvokerAccessException(HttpInvokerClientInterceptor.java:226)
>>>         at
>>> org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.invoke(HttpInvokerClientInterceptor.java:153)
>>>         at
>>> org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
>>>         at
>>> org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:213)
>>>         at com.sun.proxy.$Proxy10.ping(Unknown Source)
>>>         at
>>> com.thoughtworks.go.agent.AgentHTTPClientController.ping(AgentHTTPClientController.java:98)
>>>         at
>>> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native
>>> Method)
>>>         at
>>> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown
>>> Source)
>>>         at
>>> java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
>>> Source)
>>>         at java.base/java.lang.reflect.Method.invoke(Unknown Source)
>>>         at
>>> org.springframework.scheduling.support.ScheduledMethodRunnable.run(ScheduledMethodRunnable.java:65)
>>>         at
>>> org.springframework.scheduling.support.DelegatingErrorHandlingRunnable.run(DelegatingErrorHandlingRunnable.java:54)
>>>         at
>>> java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown
>>> Source)
>>>         at java.base/java.util.concurrent.FutureTask.runAndReset(Unknown
>>> Source)
>>>         at
>>> java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(Unknown
>>> Source)
>>>         at
>>> java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
>>>         at
>>> java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
>>>         at java.base/java.lang.Thread.run(Unknown Source)
>>> Caused by: org.apache.http.client.ClientProtocolException: The server
>>> returned status code 403. Possible reasons include:
>>>    - This agent has been deleted from the configuration
>>>    - This agent is pending approval
>>>    - There is possibly a reverse proxy (or load balancer) that is
>>> terminating SSL. Hint: use port 8154 of the GoCD server. See
>>> https://docs.gocd.org/19.6.0/installation/configure-reverse-proxy.html#agents-and-reverse-proxies
>>> for details.
>>>         at
>>> com.thoughtworks.go.agent.GoHttpClientHttpInvokerRequestExecutor.validateResponse(GoHttpClientHttpInvokerRequestExecutor.java:112)
>>>         at
>>> com.thoughtworks.go.agent.GoHttpClientHttpInvokerRequestExecutor.doExecuteRequest(GoHttpClientHttpInvokerRequestExecutor.java:79)
>>>         at
>>> org.springframework.remoting.httpinvoker.AbstractHttpInvokerRequestExecutor.executeRequest(AbstractHttpInvokerRequestExecutor.java:137)
>>>         at
>>> org.springframework.remoting.httpinvoker.HttpInvokerClientInterceptor.executeRequest(HttpInvokerClientInterceptor.java:202)
>>> "/var/log/go-agent/go-agent.log" 1351L, 144803C
>>> ------------------------------
>>>
>>> Following are details of go-agent-launcher.log
>>>
>>> 2019-07-26 10:39:12,568 ERROR [WrapperJarAppMain]
>>> ServerBinaryDownloader:82 - Couldn't update admin/agent-launcher.jar.
>>> Sleeping for 1m. Error:
>>> javax.net.ssl.SSLHandshakeException: Received fatal alert:
>>> certificate_unknown
>>>         at java.base/sun.security.ssl.Alert.createSSLException(Unknown
>>> Source)
>>>         at java.base/sun.security.ssl.Alert.createSSLException(Unknown
>>> Source)
>>>         at java.base/sun.security.ssl.TransportContext.fatal(Unknown
>>> Source)
>>>         at
>>> java.base/sun.security.ssl.Alert$AlertConsumer.consume(Unknown Source)
>>>         at java.base/sun.security.ssl.TransportContext.dispatch(Unknown
>>> Source)
>>>         at java.base/sun.security.ssl.SSLTransport.decode(Unknown Source)
>>>         at java.base/sun.security.ssl.SSLSocketImpl.decode(Unknown
>>> Source)
>>>         at
>>> java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(Unknown Source)
>>>         at
>>> java.base/sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
>>>         at
>>> org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
>>>         at
>>> org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
>>>         at
>>> org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
>>>         at
>>> org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
>>>         at
>>> org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:394)
>>>         at
>>> org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
>>>         at
>>> org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
>>>         at
>>> org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
>>>         at
>>> org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
>>>         at
>>> org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
>>>         at
>>> org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
>>>         at
>>> org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
>>>         at
>>> com.thoughtworks.go.agent.launcher.ServerBinaryDownloader.fetchUpdateCheckHeaders(ServerBinaryDownloader.java:98)
>>>         at
>>> com.thoughtworks.go.agent.launcher.ServerBinaryDownloader.downloadIfNecessary(ServerBinaryDownloader.java:74)
>>>
>>>
>>> 514,1-8       93%
>>> at
>>> com.thoughtworks.go.agent.launcher.AgentLauncherImpl.doLaunch(AgentLauncherImpl.java:90)
>>>         at
>>> com.thoughtworks.go.agent.launcher.AgentLauncherImpl.lambda$launch$0(AgentLauncherImpl.java:68)
>>>         at
>>> com.thoughtworks.go.logging.LogConfigurator.runWithLogger(LogConfigurator.java:62)
>>>         at
>>> com.thoughtworks.go.agent.launcher.AgentLauncherImpl.launch(AgentLauncherImpl.java:68)
>>>         at
>>> com.thoughtworks.go.agent.bootstrapper.AgentBootstrapper.go(AgentBootstrapper.java:78)
>>>         at
>>> com.thoughtworks.go.agent.bootstrapper.AgentBootstrapper.lambda$main$0(AgentBootstrapper.java:59)
>>>         at
>>> com.thoughtworks.go.logging.LogConfigurator.runWithLogger(LogConfigurator.java:53)
>>>         at
>>> com.thoughtworks.go.agent.bootstrapper.AgentBootstrapper.main(AgentBootstrapper.java:59)
>>>         at
>>> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native
>>> Method)
>>>         at
>>> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown
>>> Source)
>>>         at
>>> java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
>>> Source)
>>>         at java.base/java.lang.reflect.Method.invoke(Unknown Source)
>>>         at com.thoughtworks.gocd.Boot.run(Boot.java:89)
>>>         at com.thoughtworks.gocd.Boot.main(Boot.java:55)
>>>         at
>>> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native
>>> Method)
>>>         at
>>> java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(Unknown
>>> Source)
>>>         at
>>> java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(Unknown
>>> Source)
>>>         at java.base/java.lang.reflect.Method.invoke(Unknown Source)
>>>         at
>>> org.tanukisoftware.wrapper.WrapperJarApp.run(WrapperJarApp.java:451)
>>>         at java.base/java.lang.Thread.run(Unknown Source)
>>> 2019-07-26 10:39:38,416 INFO  [TouchLoopThread-1] Lockfile:101 - Using
>>> lock file: /var/lib/go-agent/.agent-bootstrapper.running
>>> 2019-07-26 10:39:58,336 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:108 - Downloading agent.jar
>>> 2019-07-26 10:39:58,401 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:115 - Got server response
>>> 2019-07-26 10:40:02,475 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:123 - Piped the stream to admin/agent
>>> 2019-07-26 10:40:02,550 INFO  [WrapperJarAppMain] PerfTimer:52 -
>>> Performance: Downloading new admin/agent with md5 signature:
>>> f24d7111cfa5ddd517ae2a6601979868 took 4214ms
>>> 2019-07-26 10:40:03,899 INFO  [WrapperJarAppMain]
>>> AgentProcessParentImpl:51 - Agent is version: 19.6.0-9515
>>> 2019-07-26 10:40:06,200 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:108 - Downloading agent-plugins.zip
>>> 2019-07-26 10:40:06,227 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:115 - Got server response
>>> 2019-07-26 10:40:06,441 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:123 - Piped the stream to admin/agent-plugins.zip
>>> 2019-07-26 10:40:06,443 INFO  [WrapperJarAppMain] PerfTimer:52 -
>>> Performance: Downloading new admin/agent-plugins.zip with md5 signature:
>>> 9794977161dcf3a2a94dfd03ace222ef took 243ms
>>> 2019-07-26 10:40:26,830 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:108 - Downloading tfs-impl.jar
>>> 2019-07-26 10:40:26,850 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:115 - Got server response
>>> 2019-07-26 10:40:28,455 INFO  [WrapperJarAppMain]
>>> ServerBinaryDownloader:123 - Piped the stream to admin/tfs-impl.jar
>>> 2019-07-26 10:40:28,458 INFO  [WrapperJarAppMain] PerfTimer:52 -
>>> Performance: Downloading new admin/tfs-impl.jar with md5 signature:
>>> ae0785c73cbf398e7a9f0353cedd9c72 took 1628ms
>>> 2019-07-26 10:40:28,460 INFO  [WrapperJarAppMain]
>>> AgentProcessParentImpl:70 - Launching Agent with command:
>>> /usr/share/go-agent/jre/bin/java -Xms128m -Xmx256m
>>> -Dgocd.agent.log.dir=/var/log/go-agent
>>> -Dagent.plugins.md5=9794977161dcf3a2a94dfd03ace222ef
>>> -Dagent.binary.md5=f24d7111cfa5ddd517ae2a6601979868
>>> -Dagent.launcher.md5=66ec93e59afaff1655c4ade7fd33e530
>>> -Dagent.tfs.md5=ae0785c73cbf398e7a9f0353cedd9c72 -jar agent.jar -serverUrl
>>> http://<my-ip-addr>:8153/go -sslVerificationMode NONE
>>>
>>>
>>> 579,1         Bot
>>>
>>>
>>>
>>> On Fri, Jul 26, 2019 at 12:48 AM Ankit Srivastava <[email protected]>
>>> wrote:
>>>
>>>> Hi Shivani,
>>>>
>>>> Ignore my previous response, from 19.6 release of GoCD, agents can
>>>> connect on port 8153.
>>>>
>>>> Do you see any error in the go-agent-launcher.log or go-agent.log
>>>> files? If yes, can you share it here? Thanks.
>>>>
>>>> On Thu, Jul 25, 2019 at 11:33 AM Ankit Srivastava <[email protected]>
>>>> wrote:
>>>>
>>>>> Hi Shivani,
>>>>>
>>>>> GoCD agent connects on port 8154. Can you try adding server URL as
>>>>> https://your_go_server:8154/go/.
>>>>>
>>>>> Also, make sure agent is able to access server
>>>>> https://your_go_server:8154/go/ from agent machine. For further
>>>>> troubleshooting, you can refer this help link:
>>>>> https://docs.gocd.org/current/faq/fixing_common_issues.html
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Jul 25, 2019 at 4:35 AM Shivani Shinde <
>>>>> [email protected]> wrote:
>>>>>
>>>>>> Hi!
>>>>>> I am running server on a remote server at http://<ip-address>:8153/go.
>>>>>> And I am trying to point my agent at same ip-address with port 8153. But
>>>>>> the agent doesn't seem to connect or does not appear on Agents tab in
>>>>>> dashboard. I am using 19.6.0 version of GoCD. Can you help?
>>>>>>
>>>>>> On Monday, July 22, 2019 at 1:22:35 PM UTC+5:30, Saurabh Kishor
>>>>>> Mistry wrote:
>>>>>>>
>>>>>>> Hello everyone,
>>>>>>>
>>>>>>>
>>>>>>> A new version of GoCD (19.6.0) is out.
>>>>>>>
>>>>>>>
>>>>>>> To know more about the features and bug fixes in this release, see
>>>>>>> the release notes <https://www.gocd.org/releases/> or head to the
>>>>>>> downloads <https://www.gocd.org/download/> page to try it. Feedback
>>>>>>> and ideas are always welcome.
>>>>>>>
>>>>>>>
>>>>>>> Cheers,
>>>>>>>
>>>>>>> GoCD Team
>>>>>>>
>>>>>> --
>>>>>> You received this message because you are subscribed to the Google
>>>>>> Groups "go-cd" group.
>>>>>> To unsubscribe from this group and stop receiving emails from it,
>>>>>> send an email to [email protected].
>>>>>> To view this discussion on the web visit
>>>>>> https://groups.google.com/d/msgid/go-cd/899befec-b69f-4e08-a906-8ee95ec21b42%40googlegroups.com
>>>>>> <https://groups.google.com/d/msgid/go-cd/899befec-b69f-4e08-a906-8ee95ec21b42%40googlegroups.com?utm_medium=email&utm_source=footer>
>>>>>> .
>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Regards,
>>>>> Ankit
>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Ankit
>>>>
>>>> --
>>>> You received this message because you are subscribed to the Google
>>>> Groups "go-cd" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send
>>>> an email to [email protected].
>>>> To view this discussion on the web visit
>>>> https://groups.google.com/d/msgid/go-cd/CAFC4iTVgckuan6rk02Y2WoTLP1TyCbXquMsMTa7E6RoGEMO9fA%40mail.gmail.com
>>>> <https://groups.google.com/d/msgid/go-cd/CAFC4iTVgckuan6rk02Y2WoTLP1TyCbXquMsMTa7E6RoGEMO9fA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>
>>>
>>> --
>>> Shivani Shinde
>>> AlefEdge
>>>
>>
>>
>> --
>> Shivani Shinde
>> AlefEdge
>>
>> --
>> You received this message because you are subscribed to the Google Groups
>> "go-cd" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to [email protected].
>> To view this discussion on the web visit
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>> <https://groups.google.com/d/msgid/go-cd/CAC4v4bFT-ZMri%3DcT-rXc14%3DnBryWDgf_yzmqd38ukxvGrFkrJA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
> --
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> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> To view this discussion on the web visit
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> <https://groups.google.com/d/msgid/go-cd/CAMUPJd7i5DP2mOXG4fH9unQVm1Ws7a7zWziVA8ZgJKn__Ycynw%40mail.gmail.com?utm_medium=email&utm_source=footer>
> .
>


-- 
Regards,
Ankit

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