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Documented by Goa Desc Resource Centre Ph:2252660
Website: www.goadesc.org Email: [EMAIL PROTECTED]
Press Clippings on the web: http://www.goadesc.org/mem/
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---------------------------------------------------------------- GOACAN Consumer Rights Awareness Fortnight ---------------------------------------------------------------- The Goa Civic and Consumer Action Network (GOACAN) is organising a Consumer Rights Awareness Fortnight from 6th to 20th December in preparation for the observance of the National Consumer Rights Day in Goa.
24th December is observed as the National Consumer Rights Day as the Consumer Protection Act 1986 received the assent from the President of India on this day. However as it is also the eve of Christmas, the Department of Civil Supplies and Consumer Affairs has decided to pre-pone observance of the day to 20th December.
During the months of December-January besides the regular peak tourism season, events like the Exposition and IFFI are having an impact on quality of services, availability of products and functioning of the supervisory, vigilance and redressal mechanisms for consumers in Goa.
In order to draw public and media attention to consumer issues during the fortnight, various events such LPG safety camps, lecture & demonstrations, poster exhibition, surprise visits to pharmacies, super markets & grocery shops to check products and take samples, checking the bus transport service and the implementation of weights & measures rules.
Consumer Forum activists will a organise 'phone in' with the Sales Tax, Legal Metrology, Food & Drug Administration, Transport and other consumer related Departments.
Doubtful Gift schemes & Investment offers, fake and unlicensed products, violations of Packaged Commodities Rules and the ISI mark will be highlighted during this fortnight.
During the fortnight consumer activists will publicize the official telephone and fax numbers of the various departments at the local & State level, highlight the redressal avenues available such as the Conciliation Committee, District Consumer Redressal Forums and Public Grievance Redressal officers at the Taluka and District level. Formats and procedures for redressal of LPG, Electricity, BSNL Telephones and PWD water supply complaints will also be publicised.
Consumers are requested to send copies of their consumer complaints by post to GOACAN Complaints Cell, Post Box 78, Mapusa Goa 403 507 or by email to <[EMAIL PROTECTED]> during this fortnight. --------------------------------------------------------------------------- GOA CIVIC AND CONSUMER ACTION NETWORK --------------------------------------------------------------------------- an initiative of GOA DESC RESOURCE CENTRE to promote civic and consumer rights in Goa --------------------------------------------------------------------------- GOACAN Post Box 78 Mapusa, Goa 403 507 Tel: 2252660 mailto:[EMAIL PROTECTED] website: www.goacan.org ---------------------------------------------------------------------------