See
http://www.konkanrailway.com/website/press_2005/press_IVRS_05-05-2006.htm

3rd May, 2006

PRESS RELEASE

IVRS SERVICE COMMISSIONED ON KONKAN RLY ROUTE

Now passengers travelling by Konkan Railway trains need not arrive
early at station and wait in queue for getting information about the
status of their ticket or to find out accommodation availability for a
particular train. Keeping in mind the need of passengers, Konkan
Railway has introduced IVRS (Interactive Voice Response System) on its
major stations in order to enable people to get telephonic information
at ease. The IVRS has been opened at Ratnagiri, Madgaon , and Udupi
stations.

For Ratnagiri, Madgaon and Udupi stations, the BSNL number in the same
exchange area is 1330. For accessing information from outside the
exchange area and from cellular phones, the numbers are 02352-229999
(Ratnagiri), 0832-2700730 (Madgaon), and 0820-2524533 (Udupi).

The information is available in local, Hindi, and English languages.

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