A Case Study of Trucking Operations in Goa
http://www.competitioncommission.gov.in/Market_Studies_Research_Projects/CompletedStudies/Link_of_Study1.pdf

Trucking operations in Goa can be categorized into two kinds
of operations:
* Ore Movements
* General Movements

Ore Movements

Goa is essentially a mining economy.  Significant iron ore
exports take place from Goa. The major mining companies in
Goa are Salgaocar, Sesa Goa and Dempo. These companies
utilize the services of various local truck operators. The
trucking movements for iron ore take place in the following
way; initially trucks carry the ore from the mine pit to
refinery and after the ore is processed, it is further
carried by trucks from the refineries to the jetties
wherefrom they are transported to the Mormugoa port trust for
export by means of barges. The mining companies are likely to
appoint different operators for these respective movements.

The process of selection of truck operators in Goa is quite
interesting. There is no formal contract in most cases.
Rather; there are agreements between local village panchayats
and the mining companies. This is mainly done to keep the vil
lage panchayats in good humour so that they would not
unnecessarily obstruct trucking m ovements. As per the
agreements reached the mining companies offer truck quotas to
the village panchayats. Freight rates are determined mainly
on basis of bulk de nsity. For instance, pig iron has a
higher bulk density than coke. So the operator could load a
given volume of pig iron, and also carry additional part-load
in the truck, which is not possible in the case of coke.
Hence, coke is charged a higher rate as compared to pig iron.

Another peculiar feature which emerged from the interviews
with various users of trucking services in Goa was that
operators tended to charge higher rates if users levied a
128 relatively bigger penalty on theft of ore during transit.

Users expressed concern over increasing pilferage of ore
during transit. Earlier this was non-existent but is now a
common feature owing to the large increase in price of ore in
the world market. Pilferage occurred by means of collusion
between the truck operators and barge operators. Also, it is
very difficult to detect pilferage. For instance, from a
truck load of ore, if three chunks of pig iron ore are
removed by the operator, it is impossible to detect but could
fetch the operator around Rs. 20000.

It was revealed that by such relatively 'minor' pilferages, a
barge owner managed to export his own barge full of ore to
China, where the demand for ore is at its peak owing to the
booming economy. The informality in the transactions between
operators and users is further emphasized by the way in
which price changes are negotiated. Negotiations take place
between the truck operators' association and the mine owners'
association.

An important parameter, which act as a signaling device for
price changes, are changes in ore prices in the world market.
When price of ore rise in the world market due to greater
demand, then the operators expected a part of the increase to
be passed on to them in the form of higher freight rates.
Conversely, when price of ore falls in the world market, they
are willing to cut down freight rates.

Entry  of  new  operators  in  the  market  for  ore
movements is highly restricted. As mentioned earlier, the
quotas were allotted to various village panchayats.
Furthermore, since the movements were of a highly localized
nature, i.e. within the limits of Goa, it was virtually
impossible for new operators to enter the trucking market.

Non-Ore Movements: For the general trucking movements, there
existed both large fleet operators of India as well as
smaller truck operators. Each of them had their own
clientele. The larger operators moved consignments for
companies at various industrial estates at Goa whereas the
smaller operators moved for the smaller companies as well as
catered to individual movements. The larger operators usually
entered into rate contracts with the users. The customers who
moved larger consignments were given certain rate discounts.
Other customers were quoted standard rates.

Operators like Transport Corporation of India used a
relatively innovative way to get new business in Goa. If a
local operator is moving relatively large consignments for a
company, the TCI enters into an agreement with the operator.

As per the agreement, the operator becomes a franchisee of
TCI. While TCI gets an entry into the company's movements,
the smaller operator gets to use TCI's brand name to generate
new business.

The  larger  operators  denied  any  kind  of  harassment  at
the check posts and also claimed that they did not indulge in
overloading. However, they did admit to problems at check
posts in those States, which levied octroi on goods
movements. The smaller operators typically owned between one
to five trucks.

They got their business either by direct contact with
customers or in some cases, used the services of a broker for
which they had to pay commission to the broker. The
commission was either a fixed rate of Rs 250-300 per
consignment or was charged at the rate of 15 paise per kg.
Freight was charged at the rate ranging from Rs. 1.30 per Kg
to Rs.2 per Kg depending on market conditions. Some of the
smaller operators did complain of some harassment at the
check posts but admitted overloading only to the extent of
two tons over the legally permissible limit.



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