They should simply and honorable (if that is even possible) write off all bills, and start afresh from a given date / month. So no body is made to live in angst and distress.
The F(*%#Rs! —VenantiusJ Pinto On Mon, Aug 1, 2016 at 3:07 PM, Stephen Dias <[email protected]> wrote: > > --------------------------------------------------------------------------------------------------------------------------------------------- > > > > > ELECTRICITY BILL ISSUES > > > Many people have received huge power bills in the last few months after > their billing structure was modified. > > Most of the complainants, I feel, are those who have paid bills through > cash payment and not by cheque, and have then received bills in which the > prior cash payment is not reflected. > > I also approached for correction of one bill since one of my monthly > payments was by cash. The electricity department cashier said his computer > does not reflect the payment made by me by cash. > Also, I understand that the banks have stopped accepting [cash] payment due > to many complaints coming forward. Even at the PWD counter at St Inez, cash > payments are not acceptable as I was told by the cashier there was an > incident of theft earlier within their department itself, as people have > duplicate keys. If such a situation exists in the department the public > will find it difficult to make payments. Moreover I was told that online > payment method is malfunctioning. > > Let me also mention that in my presence, one consumer complained that she > had paid the bill along with the areas in the previous month, but in the > next subsequent month the arrears were still shown in the bill instead of > showing zero. The concerned staff investigated and found that it was a > computerized error. > > Will the Chief Electrical Engineer put this system in order to help the > public for making payment of power bills without any hassles? > > Stephen Dias > > Dona Paula > Mob: 9422443110 > -- +++++++++++++ Venantius J Pinto
