In my opinion the Higher Management of Bank of India should take immediate 
disciplinary action against branch manager of Bank of India Saligao for being  
the rude and arrogant to the customer of the branch. It is a matter of 
reputation risk for the bank, and therefore she should be fired from the 
services of the bank as she insisted on the customer for the closure of his 
account.

Secondly a bearer cheque is payable to anyone, presenting the cheque for 
encashment at the counter, without insisting of any ID. 

Santana Damiao dacosta

 

 

From: [email protected] [mailto:[email protected]] On 
Behalf Of muriel&mario
Sent: 02 December 2017 01:21
To: Saligao-Net <[email protected]>; SaligaoNet-FB 
<[email protected]>; GoaNet <[email protected]>
Subject: [SALIGAONET] BOI Saligao Refusing To Give Money Without Aadhaar 
Linking Or Signing Of Declaration,..

 

Dear consumers,


Yesterday, Ms. Ashwini Naidu, the branch manager of Bank of India, Saligao, 
refused to honour a cheque presented by our son Suhail.

She wanted the Aadhaar Card (AC) linked to the account.  "We have not made 
ACs," said Suhail.  

Then sign this declaration stating, "I do not wish to submit my AC number, for 
linking it in your bank," she insisted.

Suhail refused, saying that there was no Supreme Court ruling on it as yet.

When I went to the bank, she told me the same thing, but this time, rudely and 
arrogantly.

We came home, complained to a P P Joshi at the Zonal Office (2404404, also 
2424627, 2404400).

He admitted that the BOI procedure was incorrect.  He apologised profusely for 
Ashwini's behaviour and phoned her to immediately give us the money.

We went back and told her: till the 31st December, based on AC linkage, you 
will never ever refuse to honour a cheque presented by a consumer, in this 
branch.  It is illegal and amounts to a criminal offence of theft.

She was very angry, but had to give us the money.  We told her that we have a 
strong consumer movement in Saligao and Goa and will not tolerate illegalities 
and arrogance from her.

The rest is in the attachment...

Warm regards and solidarity,

M&M.

-- 

................................................................

there *is* anOTHERgoa at:

<https://www.facebook.com/mario.mascarenhas.967>,
<https://www.facebook.com/goa.garbage.struggle>,
< <http://www.anothergoa.blogspot.in/> http://www.anOTHERgoa.blogspot.in>,
<http://www.saligao.org>,
< <http://www.youtube.com/anothergoa> http://www.youtube.com/anothergoa>

'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''
muriel & mario,
c/o FULKAR,
6/22, sonarbhatt,  saligao.
bardez.  goa.  403511.
tel: 0832.2409999 / 9405950605
<anothergoa AT gmail.com <http://gmail.com> >
''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

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