At what cost electricity unit The Govt. is periodically enhances charges of electricity citing deficit payments on purchases., The charges are at different rates for consumption of units. There is no accountability , justification for consumers appreciation and are thus forced to shell out since it is an essential service
The consumers are held to ransom because of necessity and no alternative to energy supply, The frequent disruptions, high and low voltage fluctuations and consequent damage to electrical fittings , loss of refrigerated foods are a bane of consumers. There are no registeredunions , organisation to fight for consumer rights and grievances . The unjustified arrogance of first pay and then protest against huge domestic bills defies canons of natural justice. The previous energy consumption should be a necessary reference for adjudication before slapping such unbearable charges and without hearing the consumer . The Minister concerned cares two hoots and is loath even to acknowledge personal ,confidential legitimate correspondence of grievances, forget about any redressal. The electronic meters have been replaced adding costs to consumers in order to plug leakages; Tapping of energy goes unabated and is common knowledge. Pilferage of energy, rebates are another issues that eats into the resources ,as cases filed years ago are yet to conclude Imagine in a bill of Rs734 as detailed below. The fixed charges should not be billed separately, when consumed units are calculated at different rates for total units consumed . The charges for units consumed and fixed charges are shown as Rs 538.10 + Rs 23.33= Rs 561=43 for 302 units . Other charges FPPCA sundry charges 102,36= (b)Adv PP rebate 1.48 = (c) Meter rent rs 11.67= (c) Electricity duty 60.40= Total Rs 175.91, Hence total indicated as 734= does not seem to tally In spite of burdening consumers with sundry charges which are very substantial and unwarranted, The cost of unit charge alone is illusory if other charges are added Nelson Lopes Chinchinim
