--------------------------------------------------------------------- Do GOACAN a favour, circulate this email to your family members, relatives, neighbours and friends. Help others be BETTER INFORMED ------------------------------------------------------------------- -------------------------------------------------------------- GOACAN to observe Consumer Rights Awareness Fortnight -------------------------------------------------------------- The Goa Civic and Consumer Action Network (GOACAN) will observe a Consumer Rights Awareness Fortnight from 1st to15th March. The fortnight long program seeks to address the lack of awareness on consumer rights, the complaint procedures and redressal mechanisms available to consumers in Goa.
During the fortnight GOACAN will highlight the need for "consumer literacy" so that consumers will now make an effort to read their rights and write their complaints. GOACAN will join consumer organisations world wide to focus on Food & Medicine Safety and its importance to the health of the consumers on World Consumer Rights Day 15th March. It will lay special emphasis to support Consumer Internationals campaign to stop the marketing of unhealthy food to children and the generation of Junk Food. GOACAN will also intensify the national level crusade in Goa against the spread of counterfeit, fake, spurious & adulterated goods. In order to draw public and media attention to consumer issues during the fortnight visits to super markets, grocery stores, pharmacies and shops selling electrical goods to check products and take samples, to check the bus transport service and the implementation of weights & measures rules will be organised. Consumer Forum activists will also organise "phone in's" with the Commercial Tax, Legal Metrology, Food & Drug Administration, Civil Supplies, Transport and other consumer related Departments. Doubtful Gift schemes & Investment offers, violations of Packaged Commodities Rules and the ISI mark will be highlighted during this fortnight. A special drive to check violation of consumer rights in Banks will be organised in an effort to reach complaints to the Headquarters of various public sector Banks, the Banking Ombudsmen for Maharashtra & Goa and the Reserve Bank of India. During the fortnight consumer activists will publicize the official telephone and fax numbers of the various departments at the local & State level, highlight the redressal avenues available such as the Consumer Conciliation Committee, District Consumer Redressal Forums and Public Grievance Redressal officers at the Taluka and District level. Complaint formats and procedures for redressal of LPG, Kerosene, Electricity, Telephones, Postal and PWD water supply will also be publicized. Consumers are requested to send copies of their consumer complaints by post to GOACAN Complaints Cell, Post Box 187, Margao Goa 403 601 or by email to [EMAIL PROTECTED] during this fortnight. ---------------------------------------------------------- GOA CIVIC AND CONSUMER ACTION NETWORK ---------------------------------------------------------- promoting civic and consumer rights in Goa ---------------------------------------------------------- GOACAN Post Box 187 Margao, Goa 403 601 GOACAN Post Box 78 Mapusa, Goa 403 507 mailto: [EMAIL PROTECTED] ----------------------------------------------------------
