----------------------------------------------------- Do GOACAN a favour, circulate this email to your family members, relatives, neighbours and friends. Help others be better informed CONSUMERS ----------------------------------------------------- --------------------------------------------------------------- GOACAN to observe Consumer Rights Awareness Fortnight --------------------------------------------------------------- The Goa Civic and Consumer Action Network (GOACAN) will observe a Consumer Rights Awareness Fortnight this June with the theme "Consumers Be Alert, Stay Safe". The fortnight long campaign which will begin on 25th June State Consumer Rights Day, seeks to promote awareness of consumer rights, the responsibilities of the consumer, the complaint procedures and redressal mechanisms available to consumers in Goa.
During the fortnight GOACAN alongwith the village based Consumer Forums and campus based Consumer Clubs & Cells will highlight the importance of "Consumer Literacy" so that consumers make an effort to Read their rights and Write their complaints. Keeping in mind the monsoon season GOACAN will focus on Food & Medicine Safety and its importance to the health of the consumers as well as precautions that consumers need to take to prevent malaria & other vector borne diseases. GOACAN will also stress on precautions that need to be taken to prevent accidents, fire hazards & disasters in case of road transport, electricity supply and use of LPG cylinders. In order to draw public and media attention to consumer issues during the fortnight visits will be organised to super markets, grocery stores, pharmacies and shops selling electrical goods to check for counterfeit, fake, spurious & adulterated goods, the implementation of ISI Mark, weights & measures and Packaged Commodities rules. Consumer Forum activists will also organise "complaint phone in's" with the Commercial Tax, Legal Metrology, Food & Drug Administration, Civil Supplies, Transport and other consumer related Departments. A drive will be undertaken to alert students on being cheated in ways such as paying for courses not duly Recognised or Accredited, courses not having facilities as promised at the time of admission, course fee discounts, special offers and other promotional schemes which are doubtful in advertisements that appear in the print, audio visual media and on websites. During the fortnight consumer activists will highlight the redressal avenues available such as the Consumer Conciliation Committee, District Consumer Redressal Forums and Public Grievance Redressal officers at the District and Taluka level. Complaint Boxes & Books, Tel. Nos, Emails, formats and procedures for redressal of service related problems of LPG, Kerosene, Electricity, Telephones, Posts and PWD water supply will also be publicized. Consumers are requested to send copies of their consumer complaints by post to GOACAN Complaints Cell, Post Box 187, Margao 403 601 or by email to [email protected] during the fortnight. ---------------------------------------------------------- GOA CIVIC AND CONSUMER ACTION NETWORK ---------------------------------------------------------- promoting civic and consumer rights in Goa ---------------------------------------------------------- GOACAN Post Box 187 Margao, Goa 403 601 GOACAN Post Box 78 Mapusa, Goa 403 507 mailto: [email protected] ----------------------------------------------------------
