----------------------------------------------------- Do GOACAN a favour, circulate this email to your family members, relatives, neighbours and friends. Help other CONSUMERS to be better informed. ----------------------------------------------------- ------------------------------------------------ GOACAN calls for action from Govt. officials on overcharging on milk packets ----------------------------------------------- GOACAN has called for the monitoring of the prices charged to consumers for the milk packets sold by retailers in the markets of Goa and action to be taken on over charging on MRP in view of the price hike announced by the Goa State Co-operative Milk Producers Union Ltd. of the their products under the Goa Dairy brand.
In a representation to the Controller, Department of Legal Metrology and the Director, Department of Civil Supplies & Consumer Affairs, GOACAN has stated that in the past whenever there is a price hike of the milk packets, consumer forums have received complaints of violations of the Packaged Commodities Rules. These violations are committed by the milk producers where in they use the old sachets having the old printed prices and they then charge new rates which are rubber stamped on these packets. There have also being a large number of cases of over charging beyond the Maximum Retail Price (MRP) as printed on the respective milk packets. This overcharging is causing a huge loss to the consumer who is already affected by the price rise. In this connection GOACAN has requested that all the Taluka Inspectors of the Departments be alerted to take necessary action and impose fines after booking the cases against the culprits. Also, a public warning be issued to the producers & retailers to be forewarned that necessary action will be taken in this respect by the Departments. GOACAN has also requested the Departments to publicise the list of the Taluka Inspectors, their Office Address and the Telephone numbers and make an appeal to the consumers to submit complaints to the respective Taluka Inspectors so that the necessary cases can be booked. The Departments should also publicise the relevant sections of the Rules under which these violations are committed and the amount of fines applicable to the seller / retailer for overcharging on MRP on a single packet. Copies of the representations have been submitted to the respective Collectors & Chairpersons of the District Consumer Protection Councils in Panaji and Margao. Meanwhile GOACAN will write to the Registrar of Co-operative Societies to ensure that the Goa State Co-operative Milk Producers Union Ltd. provides all retailers selling products under the Goa Dairy brand with an Authorised Retailer display board stating Registration No. and Telephone No. for consumer complaints. GOACAN appeals to consumers to submit complaints of overcharging or tampering of printed price on milk packets of any brand from Goa or outside the State giving details of the name & address of retailer / seller to the GOACAN Complaints Cell, Post Box 187, Margao Goa 403 601 or by email to <[email protected]> ---------------------------------------------------------- GOA CIVIC AND CONSUMER ACTION NETWORK ---------------------------------------------------------- promoting civic and consumer rights in Goa ---------------------------------------------------------- GOACAN Post Box 187 Margao, Goa 403 601 GOACAN Post Box 78 Mapusa, Goa 403 507 mail: [email protected] Visit: http://goacan.blogspot.com ----------------------------------------------------------
