Selma, How I enjoyed your comments to Roland. Your mention of a young girl trying to teach you(a highly educated individual) how to send faxes (and perhaps make coffee !!)reminded me of something I experienced at my first job in London. My colleagues and I shared a Dictaphone and were expected to dictate quite a few letters daily. Imagine my surprise(and anger!) when one of the typists came up to me and asked whether I'd used the wrong word. The word I'd used was "exculpate" which she'd never heard.. As for punctuation and grammar, forget about it; and yet, when we had hardly been in the country for " 5 minutes", we were often asked by recruitment agencies, "have you any London experience?" The rest is history!
Mervyn (Maciel)
