I saw a NAAPTOL advertisement (AD) for Car Stereo in reputed Times of India, and so I ordered COD, which was delivered within 10 days. The on/off switch for a start was defective and after fitting an external switch, the item itself was not working. The complaint/return system was good. However the replaced item was worse! That was sent back too, and another one again received defective! I may metion that the one pictured in the AD was not received anytime, although the same AD kept featuring in the newspaper and online! The Site does not allow any communication except for order. The complaint number now for me has been blocked. On giving the item for repairs, it is found that connections are not proper,the USB and board defective. How can business prosper by unsatisfied customers,sub-standard products and cheating?The jurisdiction will be Delhi or some remote place and knowing how our courts function,this matter will not be worth individually filing a case considering the inconvenience, expenses and time involved.
