Hi Artem,

On Wed, Mar 4, 2009 at 1:43 PM, Artem <[email protected]> wrote:
>
> Again, why does the status http://code.google.com/status/appengine
> show normal?

Over the course of the day the Status Site has shown "anomaly"
multiple times, but it has not yet exceeded the "disruption"
threshold. We will be posting more information about the issues soon
to show that we did indeed have a disruption of service during this
time period. We will also adjust our tolerances so this will show up
as a disruption automatically in the future. Thanks for your patience,

-Brett

> On Mar 4, 4:13 pm, Pete Koomen <[email protected]> wrote:
>> Hi Greg,
>>
>> We're listening, and we feel your pain.  The App Engine team has been
>> working very hard to resolve this and we'll post updates as soon as we
>> have them.  I'll try to address what I can right now:
>>
>> 1. The latency issues are related to the planned maintenance on Monday
>> night.  They were unexpected, and we are working on infrastructure
>> improvements to ensure this won't happens again.  If you'd like more
>> data on serving and API latency and error rate, you can look at our
>> own live monitoring data herehttp://code.google.com/status/appengine
>>
>> 2) We expect a fix to be in place by EOD to fix the issues you are
>> currently seeing. We will keep you updated if this is not the case.
>> When these issues are fixed, you should only see a small difference
>> (possibly 10-20%) in the performance of your application as compared
>> to earlier this week. However, one way or the other, we will return
>> our previous configuration by Monday 3/9.
>>
>> Thanks for your patience through this.
>>
>> Pete, App Engine Team
>>
>> On Mar 4, 12:18 pm, Greg <[email protected]> wrote:
>>
>> > Please can we have more information about the current latency issue.
>> > Pointing us 
>> > tohttp://groups.google.com/group/google-appengine-downtime-notify
>> > doesn't help when the last post there is two days old.
>>
>> > Specifically:
>> > 1. Cloudstatus.com shows very clearly that everything went to hell in
>> > handbasket after the "upgrade" earlier this week. Can Google confirm
>> > this is the cause of the latency?
>>
>> > 2. Is the scheduled maintenence next week likely to cure the problem
>> > (then please bring it forward) or make it worse (then please delay
>> > it)?
>>
>> > I'm sure the lack of information is because the engineers who know
>> > what is happening are so busy trying to resolve the issue that they
>> > can't post. Or maybe they are all smoking joints while watching Lost,
>> > snickering about all the poor muppets out there struggling to find
>> > ways of streamlining their apps to make them work. Without feedback we
>> > don't know...
>>
>> > This is severely denting our (paying) customers confidence in my app,
>> > and likewise our confidence in Appengine. We spent yesterday wringing
>> > the last ounce of performance out of our app, and if I don't hear any
>> > more, today (it's morning in New Zealand) will be spent investigating
>> > how big a deal it will be to migrate it to a dedicated mod_python/
>> > PostgreSQL system.
>>
>> > Other appengine developers - please star this message so we get a
>> > response from Google.
> >
>

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