Hey Everyone, I've worked with the Google Apps team to get our abuse notification policy changed. In the future, customers should be notified 48 hours in advance of any detected abuse. You will be able to respond to this notification if you think it is erroneous. The behavior that Eaden saw with his domain should not happen to anyone again.
Sorry again for the trouble and thanks for your patience. -Brett Google App Engine Team On Thu, Mar 5, 2009 at 12:26 AM, Eaden <[email protected]> wrote: > On Mar 5, 7:51 pm, Brett Slatkin <[email protected]> wrote: >> I understand your frustration. In this case the issue was related to >> spam/abuse and a violation of the Google Apps Terms of Service, which >> is why there was a delay (as you can hopefully understand). You should >> have received some follow-up communication by now explaining the >> details of how to resolve this. Let me know if not. > > Yes my account is now re-enabled. One of the domain aliases was > accused by a 3rd party of being used for phishing - it wasn't, but one > accusation was enough to get the whole account shut down. > > Thanks Brett you've been helpful and I hope that my situation will > provide lessons for the Google App engine team and Google App team > about this as shutting off an account without warning or communication > isn't expected ( although within the TOS of google ), but say if > you're a paying Google App Engine customer ( and I could have been, it > wouldn't have made a difference ) the same thing would have happened. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
