Hello Rob, I think that your expectations for the near term are too high. Cloud computing is an emerging technology and the best computer scientists are still grappling with newly discovered issues. Google has embarked on a very ambitious path in deploying a global application hosting service. Something as colossal in scope as global cloud computing will take some time to stabilise. But Google will hang in and has the talented people to make app engine a robust service.
Joe On Sep 15, 10:05 pm, Rob Osborne <[email protected]> wrote: > I hope this posting doesn't come across as harsh. I'm just being > pragmatic about what I need to do for the applications I'm currently > running and developing on Google App Engine and for the users on those > applications. > > I read the email "Maintenance Schedule for 2009" with some dismay, > the three new maintenance slots plus the previous maintenance and > service issues in July mean the application uptime for July-Dec is, at > best, 3 nines. 5pm PST sits directly in the middle of my applications > heaviest usage time (7-9pm EST) making the apparent uptime for July- > Dec of this year well under 2 nines. > > I've been following with interest the problems that Peter has been > having, his open letter and Ryan's response. > > So the real question to the GAE team is: > > When will GAE stop being a preview release and become an actual > service offering; with SLA's, 24/7 support, customer friendly > maintenance windows and 4 or 5 nines of uptime? Is this on a roadmap > that can be made public? > > The _Why App Engine_ page says "Google has a reputation for highly > reliable, highperformanceinfrastructure. With App Engine you can > take advantage of the 10 years of knowledge Google has in running > massively scalable,performancedriven systems." and that is what > initially attracted me to the service. What made me actually develop > on it was how easy it was to publish and maintain applications and > versions. Unfortunately the ongoing downtime,performanceand > reliability issues may be driving me away. > > Rob. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Google App Engine" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/google-appengine?hl=en -~----------~----~----~----~------~----~------~--~---
