For future discoverers of this thread, we found the problem: The "to" address 
this user typed in was not an email address (no @ sign).  I'll file a bug that 
this obvious error should get a better message.

-Joshua

On Nov 12, 2009, at 10:15 AM, Joshua Smith wrote:

> We only have one user using this feature.  It happens to her 100% of the 
> time, and it happens to us 0% of the time.
> 
> She is using IE6.
> 
> -Joshua
> 
> On Nov 11, 2009, at 6:02 PM, Ikai L (Google) wrote:
> 
>> Joshua,
>> 
>> This message indicates that some strange behavior is happening with an 
>> internal service. Unfortunately, the logs don't provide enough information 
>> for us.
>> 
>> Does it happen only to one user? How often does it happen? How difficult is 
>> it to reproduce the error?
>> 
>> On Mon, Nov 9, 2009 at 5:10 PM, Joshua Smith <[email protected]> 
>> wrote:
>> Anyone?  Anyone?  Beuller?
>> 
>> This is a frustrating error because one of our users gets it chronically, 
>> but we do not see it at all!
>> 
>> app ID is "v-portal", and you can see the errors in the logs.
>> 
>> Help!
>> 
>> -Joshua
>> 
>> On Nov 9, 2009, at 9:21 AM, Joshua Smith wrote:
>> 
>>>   File "/base/python_lib/versions/1/google/appengine/api/mail.py", line 
>>> 239, in send_mail
>>>     message.send(make_sync_call)
>>>   File "/base/python_lib/versions/1/google/appengine/api/mail.py", line 
>>> 715, in send
>>>     raise e
>>> ApplicationError: ApplicationError: 1 Internal error
>>> 
>>> Any idea what this means?
>>> 
>>> -Joshua
>>> 
>>> 
>>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> -- 
>> Ikai Lan
>> Developer Programs Engineer, Google App Engine
>> 
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> 
> 
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